Surveillance Officer

Do you want to deliver work that truly matters to our community?

There's never been a better time to join the energy industry! At Western Power we're working towards our vision for a clean energy future and we're looking for diverse, passionate people to join our team of world leading experts.

We currently have an exciting opportunity for a Surveillance Officer at the Perth CBD Office on a Permanent Full-Time basis.

About this role

As the Surveillance Officer you will be responsible for providing real time security services across all of Western Power's sites. This will include but is not restricted to monitoring Western Power facilities using onsite Security Management and Safety Systems such as integrated CCTV VMS, Access control systems, incident management and additional electronic surveillance systems to respond to various security and safety related incidents. This position will be the first point of contact for employees, contractors, Police and other stakeholders and will have an active role in the daily management of all security, access control and incident management related events. Further duties include,

• Responsible for monitoring the security and safety of Western Power facilities using onsite Security Management and Safety Systems and responding to various security related events.
• Managing of intricate alarm and access control systems to ensure that security is maximised at all locations.
• The investigation and incident management of security / criminal offences that occur against Western Power assets.
• Efficient handling of general and specialised queries, dealing with such enquires in an efficient manner and escalating where required.
• Maintaining intricate records and logging of events to ensure the integrity of all surveillance data.
• Responsible for generating detailed security and surveillance reports based on security incidents that have occurred within the network.
• Assisting with data analytics involving trend analysis and intelligence gathering to support senior security decisions.
• Assisting the security officer team in all matters of physical and electronic security.
• Responsible for maintaining daily and weekly allocated work.
• Monitor and report on security and system issues and contribute to the improvements of the integrated systems.
• Be available to respond to security related incidents to any Western Power site as directed by the Security Management Team Leader.
• Ensuring you remain contemporary with security industry knowledge and be able to take and respond to fault calls where required.
• Follow defined business processes in administering customer queries.
• Provide a safe working environment
• Follow planned instructions in response to events and incidents

About you

We are seeking someone with experience and attributes that include:

• WA Certificate of Education or equivalent
• At least 3 year previous experience in a corporate security or monitoring role
• Adequate comprehension and English skills (reading and writing)
• Be able to work well alone and in a team and the ability to concentrate throughout either a day-shift or night-shift
• The ability to deal calmly with emergency situations
• Experience using MS Office applications including Word, Excel and Outlook
• Practical skills to operate cameras and recording equipment
• Good level of written and verbal communication skills
• To keep information confidential
• Good observational skills
• Knowledge and experience in the Australian energy sector
• Experience in a monitoring/surveillance role
• Knowledge of access control and alarm systems

Joining Western Power

Our people play a vital role in creating an innovative, safe, and supportive workplace, living our values and delivering exceptional service to the communities in which we operate.

We are committed to building a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, people from diverse cultural and linguistic backgrounds, women, young & mature age workers, the LGBTQI+ community.

We are an employer of choice, offering our employees a range of benefits that include:

• Competitive salary plus 11% superannuation
• Flexible work arrangements that support part time work, flexible working hours and working from home arrangements
• Professional Development opportunities including training initiatives and study assistance
• An award-winning employee recognition and benefits programme
• Access to five Employee Network Groups - First Nations, Culturally and Linguistically Diverse, Diverse Sexualities and Genders, Women, and People with Disability - which celebrate and communicate the diversity of our workforce and connect diversity and inclusion to our broader business activities
• The opportunity to purchase up to four weeks of additional leave per year
• Access to salary packaging, social club activities, and discounted health insurance and gym membership

Important information

We are committed to our Disability Access and Inclusion Plan 2021 - 2027 and ensuring that people with disability have equal opportunities to gain and maintain employment with Western Power. It is strongly encouraged that people with a disability who meet the inherent requirements of the position description apply for this role.

We are also proud to have launched our Innovate RAP in Mar 2022 (Reconciliation Action Plan). Our Innovate RAP outlines our commitment to the Reconciliation journey in WA.

Our recruitment process requires that all candidates who progress to the pre-employment stage must hold a police clearance issued within the last six months.

Join us and play a part in powering the future of Western Australia.

To find out more about us please visit https://www.westernpower.com.au/about/

Applications close on the 15th of March 2024.

Submit your application by clicking the ‘apply' button.