Surveillance Officer

An exciting opportunity is available for a Casual Surveillance Officer to join the Ipswich & Inala Community Correction Offices within Queensland Corrective Services. Community Corrections staff aim to protect the community and reduce reoffending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours. Surveillance Officers undertake Surveillance activates of offenders, including offenders subject to supervision and community-based orders.

Information about this position, duties and responsibilities of the role is available in the attached job description. Key tasks of this role include:

- Surveillance of offenders living in the community including the installation of Electronic Monitoring equipment and the performance of monitoring/response activities associated with Electronic Monitoring.
- Undertake direct interaction with offenders regarding the resolution of surveillance issues.
- Undertake transportation and escort of offenders.
- Provide assistance to offenders with reintegration activities.
- Conduct drug and alcohol testing of offenders and maintain accurate records as required.
- Utilise Electronic Monitoring to respond to offender movements and alert data and make and record observations relevant to surveillance.
- Identify and respond appropriately to risks arising from surveillance offender manager including appropriate liaison with the Intelligence Analyst, Regional and District Manager as required.
- Community engagement and liaison including developing and maintaining productive relationships with service providers and other community agencies.
- Supervise offenders participating in community service work.
- Ensure the safety and security of self and others.
- Ensure the confidentiality and security of offender details and appropriate access to the information by relevant staff and approved external agencies.
- Ensure records and information data for the Integrated Management System (IOMS) are accurate and current.
- Ensure maintenance, accuracy and appropriateness of surveillance results.

The essential requirements for this role are:

- Experience in, and understanding of, supervision and surveillance practices.
- Experience in a criminal justice environment or similar human services/regulatory agency would be desirable.
- Ability to engage with community groups and/or external service providers.
- Ability to work collaboratively with people from diverse cultural backgrounds.
- Interpersonal and relationship management skills.
- Sound judgement, initiative and maturity in conflict resolution.
- Confidence, flexibility and resilience.
- Negotiation skills
- Risk Management
- Computer and keyboard skills

Qualifications, professional registration, conditions and other requirements:

- Possession of C Class driver's license.
- This position may shift work if used to support the monitoring of offenders in the community. Shift penalties may apply.

Applications to remain current for 12 months.