Switchboard Receptionist - Targeted

You will be the welcoming voice and efficient gatekeeper of the hospital, managing incoming calls and directing them to the appropriate departments with warmth and professionalism!Remuneration: $33.91 - $34.59 Per Hour + 11% Super +Employment Type: Permanent Part TimePosition Classification: Telephonist Level 3
Hours Per Week: 12
Requisition ID: REQ481435Closing Date: Thursday 9th May 2024Switchboard ReceptionistThe Maitland HospitalWhilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.About the role:Maitland Hospital is a growing hospital and the Switchboard Reception role plays a pivotal role in supporting all services within with facility.While the main function of the role is answering all incoming calls, the Switchboard operator is a central hub of information for visitors and staff. There are numerous customer enquiries and reception duties within this role. After hours, this role assists with all live data and emergency presentations.The role is fast paced and supports the facility 24/7.Where you’ll be working:

• Maitland Hospital is a health facility for the Upper and Lower Hunter Regions. The urban/rural population serviced is approximately 72,000 and incorporates Maitland, Cessnock, Kurri Kurri, Singleton, Muswellbrook, Dungog and Raymond Terrace. The hospital is located 35 minutes from the John Hunter Children's Hospital and transport by air or road is facilitated by NSW Ambulance Services.
• It is a small team each member is dynamic, consistently delivering excellent service to all customers.

Benefits:

• Four (4) weeks annual leave for temporary and permanent employees (pro-rata if part time).
• Employee Assistance Program (EAP) for staff and family members.
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals.
• Working for a highly regarded public health facility, where supporting the local community is at the forefront of our business strategy.
• In this role you will receive both computer-based training and on-the-job training.
• Potential opportunities to learn new roles and take on extra shifts.

Requirements:
Our successful candidate will possess the following:

• Available for night shift on a rotating 7-day roster.

About you:

• You will like working with the public and providing exceptional customer service.
• You will be organised and are able to make decisions under pressure.
• It is essential that you are adaptable and are able to work individually as well as in a team.

Additional information:

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

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for this positionFor role related queries or questions contact Katie McFadyen onInformation for Applicants:Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: .This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate (AIR Immunisation History Statement) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.Acceptable proof of COVID-19 vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement (IHS), or AIR COVID-19 Digital Certificate, or AIR COVID-19 and Influenza IHS. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting via or 1300 40 25 23.HNE Health employees may be eligible for a range of such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.Connect with us on and !‘#Aboriginal Employment’