System Support Analyst Senior

Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Business Administration
Travel Percentage : 0%
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About The Role:
As a Senior Systems Support Analyst you will provide support for assigned production-related systems for major banking and payments clients. This role could be based in Sydney or Melbourne and will see you working within the local Application Support Group and collaborating with global colleagues you will also:
Provide on-call support for HP Non-Stop Systems and proprietary applications
Develop and execute scripts and test plans
Conduct software analysis related to debugging, resolving issues and modifications
Liaise with internal clients, vendors and global colleagues to resolve issues and deliver results
Provide mentoring to other team members
Providing rostered on-call 24/7 support to clients (around 1 week per month)
What You Will Need:
HP Non Stop systems experience is essential for this role
Previous experience in the Financial Services/Banking sector with exposure to working with cards and payments processing
Previous experience in a Systems Support role with sound experience in programming languages and application development methodologies
Ability to understand in-house applications
Knowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshooting
Experience with a wide range of interface design, development and debugging tools, techniques and methodologies
Knowledge of testing tools and quality control requirements
What We Offer You:
At FIS, you have the opportunity to make your mark in the Fintech industry and work with industry leaders. Our benefits include:
Flexible, hybrid work model
Diverse and collaborative atmosphere with personal and professional development opportunities
Great remuneration package with medical insurance and employee share scheme
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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