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SalaryBETTER BEGINS HERE
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
The Technology team offers an exciting mix of operational and strategic opportunities that work to ensure Crown remains the ultimate destination for joyful experiences.
Reporting to the Group Manager Applications, the Systems Analyst is accountable for being the resource and subject matter expert for all non-gaming applications across the Crown Resorts Group.
In this role, you'll provide joyful experiences through your genuine care for Stakeholders. As well as:
- Collaborate with cross-functional teams to gather requirements and design solutions for system enhancements and integrations.
- Provide technical support and troubleshooting for Opera and POS systems, ensuring minimal downtime and maximum efficiency.
- Effectively support the business on a 24x7 basis by ensuring that escalated incidents are resolved within agreed SLA timeframes.
You'll bring the following:
- Proven experience working with one or more of the Crown cloud based and “on premises” technologies used:
o Microsoft SQL - ability to run basic queries
o Microsoft Azure stack
o POS and Opera or similar hospitality systems
- Excellent communication skills and a curious mindset
- Experience gathering business requirements from non-technical and technical personnel
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit .
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
