AddressRole Title: – Systems Engineer / Analyst – Microsoft 365 - SME Specialist
- Must be an Australian Citizen and NV1 security clearance is required.
- The role is based in Canberra, Australia.
Job Summary:
- The Microsoft 365/ Teams Subject matter expert position works with customers, management, and peers to design, configure, and implement Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communications services.
- Should possess experience in O365 or Microsoft365 stack, including exchange administration & exchange online, MS Teams Voice, and SharePoint Administration.
- Experience in the M365 stack – Teams, Exchange Online, OneDrive for Business, and SharePoint,.
- The Microsoft 365 / Teams Subject matter expert position works with customers, management, and peers to design, configure, and implement Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communications services.
- Support includes specifications; installation, configuration, and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions.
- The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services.
You will deliver value by:
- 6 - 10 years’ experience with Office 365 migration and support of migration tasks or working in the enterprise customer arena
- 2 - 3 years’ experience with O365, SharePoint Administration & Teams
- Experience with Office 365/O365 migration, Teams, Exchange Administration, Exchange Online, & SharePoint Administration,
- Extensive experience with designing and implementing Teams, including:
- Teams Voice with Direct Routing and Microsoft Calling Plans
- Call Flows and auto attendants.
- Emergency locations and calling
- Meeting, Live Events, and Messaging Policies
- Teams and M365 Group Governance
- Extensive experience writing, editing, and maintaining PowerShell Scripts
- Experience with designing and Implementing OneDrive for Business
- Experience in designing and implementing SharePoint.
- Microsoft Teams Administrator and/or M365 Administrator Certification highly desired
- Hands-on exp in developing business process automation using (Nintex, Power platform)
You will be successful in this role if you have:
- NV1 Security Clearance is mandatory for this role.
- Strong knowledge of Microsoft PowerShell
- Strong understanding of ITIL, specific to Change & Release management
- Experience in managing large scale transition projects
- Ability and willingness to take direction from CDEs and Client Executives
