Tasting Room Manager

TASTING ROOM MANAGER

Vinesmith is seeking a high calibre wine enthusiast to manage our Tasting Room.  

About us: Vinesmith Cellar Door is the newest addition to the low-profile Vinesmith group, whose Blue Pyrenees, Glenlofty Estate and Decameron Station vineyards produce some of Victoria’s most iconic wines. 

This vibrant and innovative new setting located at the Treasury Gardens entrance to Flinders Lane combines a Restaurant, Wine Bar, and Cellar Door within a space designed by international architects Denton Corker Marshall. It will offer an outstanding fine dining experience to complement our exceptional wine portfolio. 

About the role:Tasting Room Manager will be a pivotal role in shaping the success of our establishment, putting us at the forefront of destinations within Melbourne’s CBD. 

• Create a warm and inviting atmosphere for guests, ensuring their satisfaction and comfort, flex your style to adapt to a diverse clientele.
• Delight our guests with engaging and informative tastings, tailored to their individual preferences. 
• Collaborate with our winemakers to deliver exceptional wine tastings that bring the vineyards to the urban cellar door.  
• Maintain high standards of service, and cleanliness, reflecting Vinesmith's reputation.
• Cultivate and nurture relationships with our wine club members, offering personalised experiences and exclusive benefits.  

About you:

• A deep appreciation of wines, including varietals, regions, and production techniques, WSET highly desirable.  
• Exceptional interpersonal skills with a natural ability to connect with a diverse clientele.
• A genuine passion for providing excellent customer service aiming to exceed customer expectations.  
• Experience managing a wine club or membership program would be advantageous. 
• A proactive, can-do attitude where nothing is too much trouble. 

What’s on offer:

• A competitive salary and package for the right candidate including staff discounts.
• A rare opportunity to be recognised for driving the success of this new exciting space.
• Vinesmith is committed to developing people in the long term, supporting our colleagues to grow professionally. 

If you're a dedicated and motivated individual who thrives in a hospitality-driven setting, we invite you to apply. Join us in creating memorable experiences across the venue that harmonises exceptional food, wine, and ambiance. Send your resume, cover letter, and a portfolio of your qualifications to *******@vinesmith.com.au