Taxation Officer ASO2-ASO3 (multiple positions / full time or part time)

Are you someone who enjoys a fast-paced work environment, is self-motivated and appreciates the diversity of our core work, then this role may be for you.

RevenueSA is a welcoming and inclusive workplace, committed to achieving a positive customer experience, which enables our people to benefit from a rewarding and enjoyable work experience.

RevenueSA is determined to attract the right people to our team, with a commitment to service excellence, and invest into their ongoing training and development.  

We value all contributions made, sharing our successes and learnings to provide the best possible outcome for our customers.

RevenueSA has the following roles available:

Contact Centre staff will:

• Contribute to the achievement of RevenueSA’s taxation objectives
• Provide RevenueSA customers with a first contact point via telephone and other contact channels
• Perform a range of administrative tasks
• Receive cross-skilling and training opportunities

Assessment Team staff will:

• Contribute to the achievement of RevenueSA’s taxation objectives
• Perform a range of complex administrative tasks
• Determine exemption / concession applications
• Provide timely and accurate advice
• Receive cross-skilling and training opportunities

To be successful in the roles, you will preferably have:

• Competent interpersonal and verbal communication skills.
• Commitment to customer service, considering customer needs, manage difficult situations in a calm, positive and objective manner.
• Multi-tasking capability, ability to undertake diverse tasks and prioritise administration tasks to meet deadlines.
• Attention to detail
• Knowledge and understanding of office administration practices.
• Experience with Microsoft Office, particularly Word and Excel
• Experience with using multiple systems
• Experience in data processing and data entry

Roles will be offered at either the AS02 or AS03 classification based on the skills and experience of the recommended applicants.

Per the Flexibility Statement below, these job opportunities offer flexible scheduling options, including part time positions. Whether you are seeking full time or part time employment, we are open to discussing various availability arrangements.

For more information on the benefits of working for RevenueSA, please go to Careers | RevenueSA
 
Special Conditions:
This is a term vacancy up to 31 December 2024 with possible extension.

If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.

The incumbent will be required to:

• participate in the Departmental Performance Management Program
• undertake a General Probity Screening check, and
• may be required to be assigned to other positions at the same remuneration level across the department.

Remuneration (adjusted accordingly to hours worked):
ASO2 - $57 842 p.a. min - $62 221 p.a. max
ASO3 - $66 590 p.a. min - $70 968 p.a. max

Enquiries:
Nicole Christie, Manager, Contact Centre
Phone: (08) 8226 3***

Application Instructions: 
For further information about the role as well as Job and Person Specifications please visit I Work for SA website www.iworkfor.sa.gov.au (then search via Job Reference 582955).

All applications must be submitted online via the I Work for SA website by clicking on ‘Apply’ and following the instructions. When applying, please include a current CV (with two referees, one being your current manager) and provide a cover letter summarising and addressing your relevant skills and experiences as it applies to the essential minimum requirements of the role and how you fit RevenueSA’s culture. (maximum two pages).

As part of your application, please specifically advise which role(s) you are applying for.

Please also complete and include the Pre-employment declaration form with your application.  Late/incomplete applications or those that do not address the key requirements document will not be considered.

Diversity Statement:
The Department of Treasury and Finance (DTF) actively promote flexible working arrangements, and is committed to having at least 50% of interviewees for each role being women.  At DTF we value and encourage diversity within our workforce, to help us reflect the community we serve.

Applications Close: 21/03/2024