Salary range $73,332 - $81,187 plus statutory super.Do you thrive on providing excellent customer service? Do you enjoy working within a collaborative environment where no day is the same?If you fit this profile, then you could join the dynamic Teacher Engagement and Registration Branch at VIT with an exciting and challenging mandate to enable quality teaching and provide for the safety and wellbeing of children and young people.The Teacher Engagement and Registration Officer role offers an outstanding career opportunity for a professional who is passionate about using their expertise to support VIT in its regulation of Victorian teachers.Be part of a forward-thinking, risk-based regulator where ideas and opinions are valued.About the roleThe Teacher Engagement and Registration Branch is responsible for the assessment of applications for teacher and early childhood teacher registration in Victoria. The Branch is also responsible for inbound stakeholder engagement, primarily through a call-centre and email correspondence.Reporting to a Team Leader, the purpose of the role is to assess teacher registration and related applications according to legislative and policy requirements in an effective and timely manner.The Teacher Engagement and Registration Officer will also handle telephone and email enquiries from applicants, teachers, principals, early childhood managers, employers and members of the public.Key accountabilities will include:
- explaining concepts and policies to teachers, principals, early childhood leaders, employers and other stakeholders in relation to queries regarding teacher registration and related applications
- identifying and proposing workable solutions to problems
- initiating improvements to process delivery in the Teacher Engagement and Registration Team
- effectively utilising existing systems to capture and record registration activities, and contribute to the development of VIT business systems
- our decisions will be based on merit - we will assess each applicant's skills, knowledge, attributes and qualifications objectively against the key selection criteria
- we will be fair, reasonable and equitable - we will provide equal employment opportunities
- we will be objective
- we will comply with our privacy obligations during the recruitment and selection process.