Team Lead, Account Executives (Retail)

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We're looking for a Team Lead, Account Executives to join our Retail team in APAC. You will lead, engage and develop a team of high performing Account Executives and to support the team to develop valuable relationships with new potential customers.
What you'll be doing:

• Lead a team of Account Executives who are responsible for converting qualified leads, helping them understand, plan, and get the full Lightspeed solution.
• The team will be responsible for welcoming customers onto our platform through being able to understand different customer needs, effectively communicating our value proposition, and build out a fully scoped solution for them to be successful.
• Manage the overall pipeline of new customers joining the platform.
• Collaborate with the SDR Team Lead to ensure the handover process from lead to deal is as smooth and effective as possible.
• Refine and optimise current sales processes including all tools used to connect and close new customers.
• Hire, coach, and develop a team of high performing Account Executives
• Develop each team member to increase adoption of the platform and payments across new customers.
• Ensuring clear communications between the rest of the sales team - Collaborate with the team to ensure Setup checklists are completed and customers are handed over properly
• Continue to grow the mid-market customer base by looking at market opportunities and developing our team to effectively provide solutions to those customers.
• Ensure the team exceeds its monthly MRR and KPI targets.

And a little bit of…

• Analyse sales forecasts, call volume and pipelines for overall team and individuals.
• Develop and hire team members for current and future opportunities.
• Listen to calls and demonstrations and provide feedback to the team.
• Creating new strategies to help grow revenues streams for AE team.
• Manage high level deals with large organisations as well as well known brands.

What you need to bring:
We're looking for a candidate who has experience with the following:

• Extensive experience selling SaaS.
• Relevant work experience in an industry like IT solutions, software sales, e-commerce, point of sale, hospitality or technology.
• Experience in leading teams.
• Capable of coaching and developing others in the team
• Eager to cultivate and drive a high performance culture.

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try!
What's in it for you?
Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that's creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Flexible working policy
• Work remotely from anywhere in the world for up to 60 days per year
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Dog-friendly environment
• Free fresh fruits, snacks and drinks
• Awesome office space located in Southbank, VIC

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our .