Team Leader (Commercial) and Team Leader (Workers' Compensation)

Work type: Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full TimeLocation: Perth CBDClosing date: 2024-07-09 4:00 PMThe Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $7 billion, the Insurance Commission is a substantial self–funded statutory authority.At the Insurance Commission we are committed to a high performance corporate culture and having a workforce that reflects the diversity of our customers. Our commitment to continuous improvement is creating new opportunities for talented people to enhance service delivery.The RolesWe are establishing a pool of motivated and enthusiastic Team Leaders for part time and full time vacancies in the Commercial Claims and Workers Compensation Claims sections arising over the next 12 month period.Both positions coordinate the operations of a claims team to deliver consistent injury and claims management services to clients and claimants in respect of workers compensation and/or commercial claim management.The PersonYou will align with our values and have the capability to:Team Leader (Commercial):

• Lead, supervise and coordinate the functions of a team;
• Work with a customer service focus with proven ability to work in partnership with clients, establish relationships and anticipate client needs;
• Effectively lead and direct a team that exhibits a constructive and collaborative working environment characterised by diversity and tolerance;
• Establish networks and effectively communicate with a diverse range of people using verbal, written and presentation skills;
• Apply knowledge of Risk Management and Injury Management principles and practices; and
• Understand and apply knowledge of and extensive experience in all aspects of Industrial Diseases claims, Workers’ Compensation and Commercial claims management.

Team Leader (Workers' Compensation):

• Work with a customer service focus, establish relationships and anticipate client needs;
• Manage a team with the ability to mentor, motivate and develop people;
• Communicate effectively with a range of stakeholders; and
• Understand and appropriately apply injury management principles and practices.

You will receive ongoing training, coaching and mentoring to enhance your skills.What You’ll EnjoyBenefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our page.A competitive salary will be offered to the successful applicant commensurate with skills and experience.Workplace DiversityThe Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disability.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used for the purposes of providing reasonable adjustments.Partnership with the National Disability Recruitment CoordinatorWe have partnered with ) to help us build a more inclusive environment that meets the objectives outlined in our Human Resource Blueprint and the Disability Access and Inclusion Plan. Further information about their services is available on their website.Application RequirementsTo be considered, applicants are encouraged to provide a detailed resume and a two page response addressing all the work related requirements for the role contained in the job description form.Please indicate in your cover letter if you wish to be considered for one or both Pools.If you are applying for both Pools, please ensure you provide sufficent information to be assessed against the work related requirements of both roles.Please note interviews will be held late July 2024.Appointment InformationSuitable applicants will be placed in an appointment pool for up to twelve months. Selection to the pool does not guarantee appointment. Appointments may be made from this pool as opportunities arise and may be full time or part time, permanent or contract, including contracts with the possibility of extension and/or conversion to permanency.Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process.Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).EnquiriesFor further information about the role please contact Andrew Lillico, Commercial Claims Section Manager on (08) 9264 3457.If you have any technical difficulties in applying or access needs that may require adjustments during the application and interview process please contact HR on (08) 9264 3709 or email .Please also contact us if you require alternative documents and language formats or refer to our website for accessibility, alternative formats translation and relay services.