Team Leader - Counselling | Domestic & Family Violence | Sexual Assault & Abuse

Our Client provides support to survivors on their journey for safety and healing from sexual, domestic and family abuse, using a feminist perspective. 

The Role

Based in the Toowoomba CBD, this is a permanent, full time role with flexibility to work from home one day per week. 

The Counselling Team Leader oversees eight to ten staff delivering counselling services across three programs: 

• Counselling and support to Children and Young People (aged 5-18 years) who have experienced DFV
• Counselling and support to people 12 years or older who have experienced sexual abuse and / or assault 
• Men's Domestic Violence Intervention Group 

We are seeking an experienced and confident leader who has an in depth understanding of counselling modalities including CBT, ACT, Creative Therapies and Narrative Therapeutic Interventions. 

The Team Leader will oversee service delivery and development and will provide supervision to the team using PASE Supervision Framework (training on this framework can be provided), with a willingness to engage in honest, transparent, reflective and accountable practice. 

The Team Leader will have a passion for working with women, men and individuals in a rapidly changing, intensive and crisis driven environment with the ability to demonstrate resilience and the ability to remain calm, and to make professional assessments under pressure.

The role includes Leadership, Human Resources, Service Delivery and Organisational responsibilities, further outlined below. 

Key Responsibilities

• Ensuring service delivery meets the QLD government service standards for delivering domestic and sexual violence support services 
• Supporting and supervising a team of counsellors to achieve their targets for KPI's through check ins, supervision, providing advice and assistance with reviewing and developing case plans, case discussions and reviews, debriefing and supporting staff wellbeing 
• Supporting with client work as required (the Team Leader doesn't hold a case load but is back up for when team members are unavailable)
• Management of HR tasks with the support of a HR Business Partner
• Reporting and supporting with auditing / compliance
• Attending meetings including leadership and stakeholder meetings 

To Be Successful

• A completed Bachelor Degree in Social Work, Counselling, Psychology or Human Services 
• Professional Registration is not required for the role 
• Demonstrated experience and skills in leadership and management of a team
• Demonstrated experience and skills in gender-based violence risk assessments, trauma informed practice, safety planning, crisis support and system advocacy
• An in depth understanding of counselling modalities including CBT, ACT, Creative Therapies and Narrative Therapeutic Interventions
• An in depth understanding of the Duluth Men's Behaviour Change Model
• Well developed interpersonal and communication skills (both written and verbal)
• Vaccination against Covid (two doses) is a standard requirement, however non-vaccinated candidates may be considered
• A current Drivers License and Blue Card is required
• The successful Candidate will require a National Police Check

Benefits 

• SCHADS Level 7 salary - SCHADS Level 7 - $110,907.68 - $115,537.24 + 11% Super
• 5 weeks leave per year
• Ability to apply for additional leave
• Maternity and Paternity leave options
• Approx. $1,300 PA for external supervision and training
• Pool cars available for work use
• WFH one day per week
• Salary Sacrifice 

Relocation support may be considered and negotiated 

For a confidential chat, reach out to: 

Sandie Elatm

Recruitment and Relationship Manager | ProCare Australia

07 3807 2*** 

**@procareaustralia.com.au