Team Leader Intake

Attorney-General's Department
Job reference: 587438
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to EveryoneClassification: ASO5
Salary Range: $84,522 - $94,003
Duration: up to 27 June 2025
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30pm, Sunday 14th April 2024About the OpportunityReporting to the Director, OPI the Team Leader, Intake is responsible for leading and managing the Intake Officers, for allocating and overseeing their daily workflow and delegating and managing tasks as required. The Team Leader, Intake ensures the timely and accurate response to enquiries and the prompt registration and triage of new complaints and reports, made to the OPI. Modelling excellent service delivery and a customer-centric focus, the Team Leader, Intake acts as an escalation point for difficult and complex interactions and coordinates the monitoring of certain matters referred by the OPI to other agencies for investigation.About the BusinessThe Office for Public Integrity (OPI) is an independent Statutory Office of the South Australian Government. The OPI plays a vital role in keeping public institutions reliable, fair and trustworthy by receiving and assessing complaints and reports about corruption, misconduct and maladministration in public administration. Our office also oversees the assessment and investigation of complaints and reports about the conduct of South Australian police officers.Located within the heart of the CBD, the OPI is conveniently positioned close to public transport, the parklands, and the Adelaide Central Markets. The OPI offers employees challenging and rewarding work opportunities, learning and development opportunities and a healthy work life balance.For more information about the Attorney-General’s Department and also OPI please visit and .Special Conditions for EmploymentEmployment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.Additional NotesYou will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.For further information about this exciting opportunity that is not covered by this website please contact Emma Townsend, Director OPI on (08) 7322 7185 or .Click Apply and follow the prompts to submit your application.The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website .
Applications close: 14/04/2024 11:30 PMAttachments:
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-Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.