AddressAbout us
As a leading global manufacturer of heating and cooling equipment, we’re innovating new ways to deliver a great customer experience while saving energy, water and supporting a more sustainable future. It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers, to accountants, safety and wellbeing professionals, Rheem depends on people to power our innovations.
So come join us on our journey and help shape the future of products that positively impact people's lives every day.
Benefits
- Work with an iconic Australian company & market leader
- Subsidised Canteen & Free on-site parking at our Rydalmere office
- Great team environment
- Flexible hybrid working arrangements
- Discounts on our products for you, your friends and family
- Retail benefits and discounts
The Role
As the Technical Helpline Officer, you will be providing after sales technical support to installers, technicians, Service Agents and Dealers on water heater and room heating products positioning Rheem as the market leader in after sales support.
The role includes the complete range of RAPL water heater and room heater products marketed under the Rheem, Vulcan, Everhot, Solahart, Raypak, Aquamax and Paloma brands.
The preference would be for you to be based in WA so you can attend training at our Welshpool office or in NSW so you can attend our Rydalmere office. We would consider remote workers in other Australian states for very experienced candidates.
About you
To be successful in this role you will be:
- A Trade Qualified Electrician, Plumber or Gasfitter
- An experienced fault finder and repairer of hot water systems
- A self-motivated problem solver
- Comfortable on a computer and with the Microsoft Office suite
- Able to confidently communicate over the phone
If the above sounds like you, we would love to hear from you – APPLY NOW.
Please note we will not consider candidates who are not currently living in Australia with Australian working rights. Thank you.
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