Fast-paced environment, robust product range, set systems, supportive team, industry training, inbound customer service enquiries
About the companyAs a well-oiled organisation with locations throughout Australia, this business has a strong reputation for delivering hydraulic components and technical services to the industrial and commercial hydraulics sectors. They are a robust group that can provide a variety of hydraulic products, from hoses and fittings to pumps and motors and hydraulic maintenance and service. They can also design and manufacture systems and conduct on-site equipment service and installations. They have recently moved into a purpose-built facility and are focused on growing their Queensland headquarters.
About the position
This is a role with pace and variety where you will be responsible for providing hydraulic support and customer service to a range of clients across the industrial, OEM, mining and agricultural sectors. Your day could consist of dealing with inbound emails and phone requests for hydraulic items, supporting the external sales team, sourcing items from suppliers and supporting the workshop with their product needs.
Duties
- Deal with inbound phone, fax and email enquiries
- Support sales and workshop
- Prepare and develop quotations
- Maintain and enter information into the Pronto CRM system
- Identify and source alternative hydraulic products from various suppliers
- Have a background in internal or external hydraulic sales and customer service
- Have an understanding of hydraulic hoses and fittings, pumps, motors and valves
- Possess good computer skills in Excel, Microsoft Word, Pronto or similar CRM systems
- Have sound written and verbal communication skills
- The ability to interpret hydraulic schematics would also be an advantage
- Established national organisation
- Generous salary
- Industry training
- Potential career advancement
- Newly built Queensland head office
Click APPLY and please provide an up-to-date copy of your resume.
Note - you must have full work rights in Australia to be considered for this position.