AddressManon's is in the enviable location of the Queen Victoria Building. Taking up the townhall end ground floor café space, and inspired by the brasseries and bistros of France.
Open 7 days, morning until late, Manon caters to must-have morning coffee and pastries, through to lingering post-dinner drinks. Guests are spoilt with a culinary selection of French classics, curated wine lists, and eloquent cocktails.
About the jobWe are seeking an Assistant Manager who is passionate about people, cares about their team and excels at building customer relationships.
Simply put you have a customer service + people first attitude. You will be someone who takes pride in their work, and enjoys working as part of a team!
Reporting to the Restaurant Manager, and working alongside another Assistant, you will be responsible for:
- Ensuring delivery of the highest quality service, product and presentation at all times, and mobilising the workforce to strive for the equivalent in excellence
- Running the floor during meal periods to ensure that all service standards are met through all guests interactions.
- Hands-on supervision of all bar/restaurant operations and team members including assisting in rostering and planning
- Resolution of guest service issues in regards to service and food quality, ensuring we utilise the opportunity for recovery as a way of leaving a lasting and positive impression
- Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised
Operating 7 days, this venue will require weekend work.
About youWe have a high level of experience within the hospitality industry and are looking for a positive, honest, genuine, team-focused person. We like to work with people who are passionate about encouraging and educating other motivated, highly talented people to do their best!
Some things that would be amazing for you to bring to the table include:
- 1-3 years experience in a similar role and fast paced environment
- A passion and commitment to deliver exceptional customer service
- Strong management skills and the ability to guide floor staff
- Innovation and drive to continue revenue growth
- Excellent communication and interpersonal skills
- Strong time management and organisational skills
- Strong knowledge of food and wine
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 July 2024
