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Form of workCompany :Hastings Deering (Australia) LtdAbout the Role:Now recruiting for a Technical Parts Advisor to join the Dragline & Rope Shovel Sales Support Department in Mackay/Rockhampton. This role primarily exists to provide maximum customer satisfaction, ensuring all customer contact is professional in supplying parts expertise and content understanding of Draglines and Rope Shovels to meet/exceed the customer experience.
Working Monday to Friday either in Mackay or Rockhampton, we are looking for someone with impeccable work ethics who likes to learn, seize opportunities, and take responsibility for achieving excellence whilst working as part of a dynamic and progressive great team. The key responsibilities of this role will include but not be limited to:Ensure customer requirements are promptly and accurately interpreted, using the correct Technical information sources - AX, Link one, DSNs, CAT Mining Dealer.comCustomer enquiry orders are processed through Microsoft AX in an accurate and timely mannerEnsure customer credit policies and procedures are correctly implemented, including the use of…
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