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Form of workOur company located in Milperra, Sydney, is one of the leading players in the Oceania region for Portable Power products. The company started in 1942 and is an Australian owned manufacturing, importing and distribution company employing over 100 dedicated staff.
Key Responsibilities- Internal sales covering 5 days per week following sales procedure manuals
- Sales order data entry processing using company software
- Phone & email sales including order acknowledgement and confirmation
- Handle customer information requests and general order enquiries
- Deal with customer complaints & repairs
- Follow company sales procedures in accordance with ISO9001:2015 QMS
- Product & pricing enquiries with availability advice
- Stock transfer reports and requests between head office and branches
- Bill of Materials & inventory planning, control and confirmation
- Product knowledge, advice, technical information & follow up pricing
- Customer Service in form of product knowledge, stock availability, pricing, lead-times & other customer and/or company-initiated service requirements
- Reception & Despatch B2B sales to clients (walk-ins)
- Research into new products, devices and/or new applications (demand driven)
- Generating customer quotes
- High level attention to detail
- Well-spoken with strong communication skills
- Show a willingness and enthusiasm for continued learning and development
- Ability to work in a team environment
- Experience in and understanding of electronics / DC Power would be preferable but not essential
- Previous experience in the battery and/or solar industries will be an advantage (not essential)
