AddressPlease note: We will only consider candidates with FULL working rights. Unfortunately those who are not located in Australia and who have Working Holiday Visas will not be considered as it is a full time permanent position.
Position: Technician Scheduler
Location: Export Park, Adelaide
Salary Range: $70,000 - $78,000 per annum + super
Reporting To: Lead Administrator and Planner
Commencement Date: Immediately
Bring your service planning experience and apply for this opportunity!
Our client is looking for an experience Service Planner to join their team in Adelaide. This is a full time permanent position with a salary range of $70,000 - $78,000 + super. It is a 38 hour work week, working hours will range from 7AM to 5PM with 5 days fully onsite. Training will be provided to ensure that you are confident with the position and the responsibilities provided.
Our client:
Our client is a world-leading capital equipment organisation serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. The group has around 17,300 employees in 50 countries and their objective is to improve the safety and productivity of their customers operations.
Key Responsibilities:
- Service Coordination: Review and coordinate service requests, create and assign job schedules, and monitor work progress to ensure timely, high-quality, and profitable service delivery.
- Notification and Planning: Execute due service orders/notifications, communicate with customers, and plan services efficiently for prompt scheduling and processing.
- Equipment Management: Work closely with customers for Access Equipment (EWP - Scissor lift) requirements, arrange hires, and ensure proper charging as needed.
- Procurement: Create purchase requisitions for spare parts, EWP’s, and other goods and services essential for planned work completion.
- Workshop Management: Record and monitor equipment under repair, manage stock, and ensure timely parts withdrawal and delivery for service jobs.
- Productivity Monitoring: Monitor manhours and productivity against budget to maintain optimal productivity levels and projected profitability.
- Record Keeping: Ensure accurate recording and submission of all service jobs in the system.
- Relationship Building: Maintain strong business relationships with customers, ensuring long-term business continuity.
Working Relationships:
- Lead Planner: Direct reporting line
- Internal Collaboration: Work closely with the Service Manager, Administrators, Branch Manager, and other internal stakeholders.
- Sales Support: Collaborate with the Sales team to transition customers smoothly between Sales and Operations.
- Customer and Vendor Interaction: Build and maintain strong working relationships with branch customers and vendors.
Qualifications and Skills:
- Minimum of 2 years industry experience in a service related position.
- Demonstrated experience working with various computer systems and programs including Word, Excel and PowerPoint.
- Superior Communication skills.
- Ability to plan work effectively.
- Superior organisational skills.
- Ability to multi task and juggle differing priorities - this is essential!
- Ability to manage their time efficiently and have great attention to detail
- Ability to work well both independently and in a team
- Ability to work well under pressure
Apply Now!
Ready for an exciting career in service planning? Apply via the link below. Join our client in delivering top-notch service solutions at Export Park, Adelaide!
For any additional information or a confidential discussion, please reach out to Layla via email: ***********@sandyou.com.au or phone: 0422147***
