Address
Form of workYour new company
A well known WA mining company.
Your new role
Provide first-level technical support to internal and external customers.
Respond to and resolve IT-related issues, questions, and requests in a timely manner.
Escalate issues to the appropriate teams when necessary.
Document all support activities in the ticketing system.
Ensure that all support activities are performed in accordance with established policies and procedures.
What you'll need to succeed
Bachelor’s degree in Computer Science
Experience as a service desk analyst
Strong knowledge of Windows operating systems and Microsoft Office Suite.
Experience with Active Directory, Exchange, and other enterprise applications.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
What you'll get in return
Competitive rate
Long-term contract
Supportive team
Career growth opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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