Technology Portfolio Delivery Manager

Take ownership in this key position and drive business change through technology solutions for better business outcomes.

About us:
At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland’s population. Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices.
We think a pretty good job starts here………
About the role:
As the Technology Portfolio Delivery Manager you will lead and manage a team of Project Managers and Business Systems Analysts. The position is responsible for driving and facilitating business change through Technology and engaging with all levels of the business.
The Technology Portfolio Delivery Manager provides subject matter expertise on requirements definition and the development of functional and technical specifications. The role actively manages the identification, prioritisation and allocation of work to business systems analysts. You will use your excellent communication and interpersonal skills to partner with business stakeholders and work with them to deliver strategic outcomes.
You will also provide program level oversight of the Technology Portfolio ensuring that Unitywater methodologies are carried out and corporate standards are adhered to. This position ensures that, wherever possible, innovative and agile approaches are adopted to optimise delivery of successful project outcomes in the shortest possible times and at the lowest reasonable cost.
Key responsibilities include:

• Lead the planning and delivery of complex technology, business and transformational change outcomes.
• Lead and manage a team of Business System Analysts and Program/Project Managers including the prioritisation, assignment and tracking of work packages.
• Plan and allocate work, setting priorities and completion timeframes. Monitor progress ensuring IT projects are completed on time, within budget, according to standards and quality requirements.
• Champion, develop, adapt and apply Unitywater approved methodologies for the solutions and projects lifecycles. Use an agile and responsive engagement model for system user groups and other business stakeholders.
• Guide Technology Portfolio Team to design and implement relevant processes and documentation to ensure that the collection and definition of business requirements and functional and technical specifications is concise, accurate, traceable and reflective of business stakeholder needs.
• Ensure the delivery is innovative, fit for purpose, adheres to architectural and functional standards and that solutions are architected to conform and comply with the Enterprise Architecture and adhere to Enterprise Architecture framework.
• Manage both internal and external project team resources and responsible for establishing and managing vendor and supplier relationships related to project delivery, in conjunction with the Technology Vendor and Services team.
• Manage the design and implementation of new IT solutions and enhancements through Implementation to handover phase of the IT Lifecycle, including defining requirements for new IT services and managing smooth transition.
• Develop and implement project and release management plans including the progress of release management plans.

About you:
To contribute to Unitywater’s values of Reliability, Safety, Honesty& Integrity, Efficiency, One Team, Innovation, you will demonstrate the following skills and qualities for the role:

• Tertiary qualification in Computer Science, Information Technology, or equivalent
• Program and/or Project Certification or similar with demonstrated ability to manage and direct projects at a program and/or portfolio level.
• Excellent collaboration, multi-tasking and organisation skills.
• Sound interpersonal and communication skills in order to lead communications across different IT and business teams.
• Demonstrated strong analytical and project management skills, including thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Proven ability to prioritise team tasks and drive toward successful project completion.
• Ability to document business processes and information flows formally, in a clearly understood manner i.e. BPMN.
• Demonstrated Leadership skills both within a project structure and line management, with ability to delegate work in order to maximise work throughput and quality.
• Proven experience in managing project teams in complex Technology environments.
• Desirable: SME in one or more of the following systems – Asset Management Systems, GIS, Corporate Systems (EDRMS, Risk & Compliance, Intranet & Internet), Systems Integration, Business Intelligence.

Working at Unitywater:
Why is a career at Unitywater a pretty good choice?
Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential.

Proudly Unitywater:
We know that we are smarter, better, together. That’s why we are committed to working in a team that values the unique contributions of all our people. At Unitywater we support candidates with all abilities and diverse backgrounds to apply.
It’s a pretty good place to work when you can support the community, focus on sustainability and develop and learn interesting and innovative things.
How to apply:
Please apply online following the links, and make sure to upload your up to date CV.

If you’re successful we will need you to undergo a few checks…. We know they might not be the fun part, but you will need to right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening.

Applications close: Thursday 14th March 2024

At Unitywater we are proud to be a Circle Back Initiative Employer – we care about our candidates and commit to respond to every applicant

For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.com