Telehealth Community and Allocations Coordinators

Telehealth Community and Allocations Coordinators

• Coordinate high-quality care delivery to clients with complex needs
• Roster and ensure timely fulfilment of shift requests for a large on-field staff
• Communicate effectively with clients, families, and stakeholders
• Monitor and review client care plans, ensuring they reflect current needs

About Home Care Nurses Australia
Home Care Nurses Australia is a leading provider of in-home care services dedicated to improving the quality of life for our clients.
We are committed to providing personalised care solutions that meet the unique needs of each individual.
Key Responsibilities
As a Telehealth Community and Allocations Coordinator, you will be responsible for coordinating service delivery to ensure client satisfaction and compliance with regulations.
You will manage caregiver schedules, monitor client satisfaction levels, and assist in financial performance monitoring.
Preferred Candidate Profile
We are looking for candidates with:

• Qualifications in a relevant field or equivalent work experience
• Minimum 3 years of experience in coordinating service delivery
• Strong attention to detail and time management skills
• Excellent written and verbal communication skills

The ideal candidate will have experience in healthcare or in-home care services, possess strong leadership skills, and demonstrate a commitment to quality customer service. This is a risk assessed role - a national police check and NDIS Worker Screening Check are required. 
Salary & Benefits
Salary: To be discussed
Benefits: Work From Home, Opportunities for growth and improvement
If you are a dedicated professional with a passion for delivering high-quality care, we invite you to join our team at Home Care Nurses Australia.