Tender Specialist

We are looking for a Tenders Specialist to join our Australia team. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable energy retailer in the region. 

About Flo

Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.

We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

Find out more about us on https://floenergy.sg/business/about

The Tenders Specialist at Flo Energy will serve as the main point of contact for our broker and retail consultant partners, fostering strong, engaged relationships to enhance tender opportunities. This role involves proactively managing tenders for electricity and gas, repricing as market conditions change to maximize conversion rates, and collaborating with the Sales team to expand Flo Energy’s market presence and renewable energy initiatives. Key responsibilities include:

• Sales Support: Conduct all activities related to third-party sales via brokers, reactive sales, direct sales, and marketing support, including comprehensive sales processes for corporate partners.
• Relationship Management: Develop and maintain productive relationships with brokers and sales channel partners, negotiating pricing and product details for customer retail contracts where applicable.
• Market Knowledge: Research and keep up to date with electricity wholesale market movements and news to achieve better customer outcomes.
• Partnership Development: Cultivate broker and sales channel partnerships aligned with Flo’s sales and marketing strategies.
• Performance Delivery: Achieve KPIs and strategic goals through a deep understanding of Flo Energy’s products and processes.
• Customer Acquisition: Support the Flo Energy Australia Management team, particularly the Channels and Partnerships Lead, in acquiring new customers.
• Process Improvement: Help establish and refine broker and sales channel management processes and best practices to ensure an exceptional broker and customer experience.
• Ad-Hoc Projects: Consult any other projects as needed to increase efficiencies across the Flo Energy brand.
• Collaboration: Work closely with legal, compliance, and operations teams to ensure an outstanding and compliant customer experience.

You will be a good candidate if you have:

• At least two (2) years of relevant sales experience across the commercial and industrial energy retail industry.
• Strong interpersonal and communication skills to collaborate and create excitement through value addition.
• A solid understanding of the electricity and gas wholesale markets as well as renewables and energy service products.
• The ability to work autonomously and manage your own workload.
• Self-starter attitude with records of solid sales and relationship building achievements.
• Proficiency in Salesforce (or equivalent CRM), Confluence, Jira and Google Workspace (Docs, Sheets, and Drive).
• Interest in renewable energy.

Extra points if you:

• Have relevant exposure to the mass market energy retail sector.
• Possess an understanding of cross-functional processes and financial concepts related to sales and cost to serve.
• Are creative and able to examine our practices and find new growth opportunities to explore.
• Are experienced with improving sales tools and infrastructure to support the sales funnel.
• Are tech-savvy.

• An exciting start up position where you can make an impact.
• Get involved in product development and regional expansion from the ground up to chart the future of Flo.
• A lot of freedom and an essential role in the Customer Operations Team
• Work in an open-minded and dynamic environment
• Five weeks annual leave and great work-life balance
• Hybrid work arrangement

We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. 

We believe each individual's uniqueness is invaluable and helps make our company better.

We are looking for growth minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.

Join us as our new Customer Support Specialist