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SalaryLinde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members.
Due to our continued growth we have a newly created opportunity for a Territory Service Manager to join our team and manage a team of Field Service Technicians. To be successful in this role, you will possess previous team management experience and the ability to continue growing your team to deliver a high level of customer service to our customers.
What we offer:
Competitive salary with annual bonus and company car/car allowance
Ongoing support for your professional career development
Work alongside industry professionals and be mentored to grow your knowledge
A well-structured induction training program to set you up for success from day one
A birthday gift to celebrate you each year
Anniversary bonus to celebrate your big milestones with us
Company shirt and jacket to welcome to you the team
Tasks and Qualifications:
Your responsibilities:
Manage and guide a team of Field and site based Service Technicians
Manage budget requirements to ensure targets are achieved
Continuously seek improvements to drive efficiency, profitability and productivity in our processes and customer experiences
Attend review meetings with customers as required
Identify and implement business initiatives and strategies to grow revenue and gross margin
Implement and drive regular meetings with Service Technicians in a collective and individual basis to support and monitor performance
Implement training and development initiative for Service Technicians when required
Requirements for success:
Experience in the material handling industry is preferred
Previous team management and leadership experience
Demonstrated strong communication skills – verbally and written
Demonstrated experience managing budgets, P&Ls and ability to implement improvement initiatives
Experience managing strong relationships and delivering high level of customer service
If this role sounds like your next big opportunity, please send through a copy of your current resume and cover letter.
Please note, a pre-employment medical and reference checks are a part of our recruitment process.
We do not accept unsolicited resumes from agencies.
LMHAU is proud to be an equal opportunity employer. We value diversity and inclusion within the workplace and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age or other statuses protected by law or regulations in the locations where we operate.
