Tesla
Tesla Advisor, ChatswoodTo accelerate the advent of sustainable transport by bringing compelling mass-market electric cars to market as soon as possible
Why TeslaVisit website
We’re building a world powered by solar energy, running on batteries and transported by electric vehicles. Explore the most recent impact of our products, people and supply chain.
To shift humanity away from fossil fuels, we need extreme scale. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams design, build, sell and service our products in-house.
Using a first-principles approach, we solve some of the world’s biggest problems. If you’ve done exceptional work, join us in tackling the next generation of engineering, manufacturing and operational challenges.
About the roleAt Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
What you'll be responsible for- 💬 Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- 👍🏼 Adoption and Success Management
Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
- 💼 Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
- 👥 Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🛎 Service orientation
Actively seeks and develops strategies to help key stakeholders
- 💡 Problem solving
Identifies problems and develops logical solutions that address the problems