Short Description
Job Title: Retail Sales Associate – Tool Shop
Location: Mandurah, WA
Long Description
About
About the Role
We are seeking a dedicated Retail Sales Associate with experience in tools to join our team on a permanent, full-time basis. Reporting to the Store Manager, your duties and responsibilities include:
- Greet customers as they enter the store and assist them in finding the tools and equipment they need.
- Provide product knowledge and recommendations to customers based on their project requirements.
- Answer customer inquiries regarding product features, pricing, and availability.
- Offer guidance and advice on tool usage and maintenance.
- Actively engage with customers to understand their needs and suggest appropriate products.
- Utilize sales techniques to promote add-on items and upsell products to maximize sales opportunities.
- Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
- Assist in maintaining adequate stock levels on the sales floor by restocking shelves and organizing merchandise.
Skills and Experience Required:
- Previous retail sales experience preferred, ideally in a hardware or tool shop environment.
- Strong knowledge of tools and equipment commonly used in construction, woodworking, automotive, or DIY projects.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced retail environment.
- Basic math skills and proficiency in using a POS system.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
Benefits and Perks:
- Competitive hourly rate + additional benefits.
- Regular working hours with flexible rostered work hours – including weekends.
- Paid overtime, KPI bonus incentives, uniform, and regular salary review period based on your performance.
- Security and stability in a full-time job with fun, supportive, and friendly workmates.
- On-the-job training on our products and services with future promotional opportunities.
How to Apply:
If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. If you would like to learn more, please reach out to Faizur on 0407 276 *** for a confidential chat.