AddressThis role will play an important role in supporting the implementation of a new, consolidated, secure student CRM that will allow effective connection to successfully support students throughout their journey. The Program will deliver a student CRM (Salesforce) that will realise the ambitions for end-to-end student engagement and service delivery. Skills/Experience
- Experience in creating learning materials for online and offline learning (eg. a mix of eLearning modules, videos, QRGs, facilitator packs)
- Skills in using Articulate, Camtasia, Adobe Premier Pro (to create eLearning modules, videos) or similar tools
- Is confident in conducting learning content reviews with project and business stakeholders, and providing feedback to offshore learning designers
- Experience or an understanding in how to set up online programs and courses (and complete other administrative tasks) in a Learning Managing System
- Experience in scheduling and managing the logistics for the rollout of training events (both online and face to face)
- Experience in facilitating training in formal face to face settings, over Teams and self paced workshops
- Other administrative tasks as required to support the training and change roll out
- Ideal experience would be having worked on a Digital Transformation project previously
- Has skills in Word, Excel, Powerpoint - Int-Adv level
Person attributes:
- Flexible - this role requires a person to be flexible in the tasks they complete, as it is likely that task requirements may shift and change as the project progresses
- Process driven and methodical - this role is likely to have a lot of tasks where processes need to be followed (eg. learning content review processes, processes in setting up training schedules in Work Day)
- Rapport builder - this person should have strong stakeholder engagement experience, both with business SMEs/stakeholders and with learners.
- Information gatherer - there will be the requirement to seek and gather information across various sources (eg. project demonstrations, project artefacts), and to make sense of them to turn them into learning content
- Collaborative - this person will need to work with the Training Manager, offshore learning designers, the Communications Manager, and the wider change team in a collaborative manner. Sometimes the tasks may not be as clear cut as belonging to one group or another and there is the need to work closely and collaboratively to ensure there is cohesion across our activities. Eg. a Change Manager may develop a "What's Changing" process pack which may need to be incorporated into learning workbooks, or the training team may develop a video which needs to be part of the learning content bank, but also needs to be distributed via the project communications channels in consultation with the Communications Manager
My client is a leading University in North Shore who believe by providing flexibility in when, where and how work is done, they can support staff to manage their personal commitments, while optimising their work performance and contributions to the University.
A 6 month contract opportunity to be part of an exciting new Learning Management System implentation.
