Transitions Service Manager

Company	All Aspect RecruitmentSee more
Address	Darwin, NT
Category	Management

Job description

Category:

Freight / Shipping / Transport

Education:

Relevant Trade Qualifications

Experience:

Manager

Work city:

Darwin, NT

Salary:

$108,000 + Super

Duration:

Full Time Permanent

Created:

13.06.2024

The Transitions Service Manager is to support the Removal Services Manager in relation to performance outcomes of providers and suppliers involved in the provision of removal and storage services. The role also supports the Regional Manager with the day-to-day management of the Defence Account.

Primary Duties & Responsibilities

Managing and developing the team in performing a range of services which includes conducting Pre-removal visits, removal service visits and assessment of Notice of Loss or Damage.

Conduct store house inspections and provider performance reviews in consultation with the Regional Manager

Develop strong relationships with providers, maintaining mechanisms of review while promoting innovative solutions to ensure that successful delivery of contract requirements

Have a working knowledge of the contractual documentation relating to removal service providers including Deed of Agreement, Statement of Requirements & Minimum Standards

Assisting the Regional Manager with the reporting of Provider WHS incidents and safety conversations via TRAC and initiate programs to drive reporting and addressing safety incidents and accidents.

Ensure all organisation and statutory regulations in relation to compliance and safety are implemented and adhered to buy Providers and Staff.

Identifies any trends for corrective action and recommends to Regional Manager for collaboration on improvements.

Understanding the culture of the key clients and ensuring swift response and resolution of any service issues.

Essential Skills

Ability to guide a team, providing clear direction to achieve business objectives and results in a positive manner

High level Customer service skills, a positive hands-on approach, can-do attitude with very strong accuracy and attention to detail.

Conflict resolution and problem-solving skills

Experience working to tight deadlines in a fast-paced and high-energy environment

Excellent interpersonal skills, sound organisational and strong administration skills.

Be a great team player with the ability to influence in a positive manner

Qualifications & Experience

Valid & Open NT Driver's License

Skills in; Excel, Word and Outlook.

Qualifications in Business related discipline (desirable)

2 years industry experience (desirable)

If you are interested in this position, please submit your application to ****@aarecruit.com.au with the Subject: 'Transition Service Manager - Applicant'.

Your application must include a CV and a cover letter (maximum two pages) outlining your skills and experience relevant to the requirements for this role.

For any queries or a confidential discussion regarding this position, please contact Chloe King - Senior Operations Coordinator on (08) 8981 7***.

Refer code: 2385444. All Aspect Recruitment - The previous day - 2024-06-17 18:15

Transitions Service Manager

All Aspect RecruitmentSee more

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