AddressWe are seeking a diligent and detail-oriented Transport Coordinator to join our Yatala Head Office team. The Transport Coordinator will play a crucial role in managing the logistics of transporting customers' vehicles and caravans between our repair sites, ensuring a seamless and efficient process from start to finish. In addition to overseeing the transportation operations, the Transport Coordinator will be responsible for the following:
About The Role:
- Coordinate the scheduling and routing of vehicle and caravan transportation between repair sites, considering factors such as location, vehicle type, and repair priorities.
- Communicate effectively with customers, insurance providers, and internal teams to gather necessary information, provide updates, and address any concerns or inquiries related to transportation logistics.
- Collaborate with repair technicians and site managers to prioritize transport needs based on repair timelines and workflow efficiency.
- Maintain accurate records of transportation schedules, vehicle statuses, and customer communications using our internal systems and databases.
- Monitor transportation operations to ensure compliance with safety regulations, company policies, and industry standards.
- Generate invoices for transportation services rendered, ensuring accuracy and timeliness in billing.
- Reconcile transportation invoices with service orders and payment receipts to ensure financial accuracy.
About you:
- Bachelor's degree in logistics, transportation management, or a related field preferred.
- Previous experience in transportation coordination, logistics management, or customer service roles within the automotive industry is advantageous.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and colleagues.
- Proficiency in using transportation management software (My Trucking), GPS systems, and Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of regulatory requirements and safety standards related to vehicle transportation is desirable.
- Flexibility to adapt to changing priorities and schedules, with a proactive and solutions-oriented approach to problem-solving.
What We Can Offer You:
- Competitive Salary and work-life balance.
- A team environment that supports each other.
- Upskilling and investment in the right individual.
- Fun social events to connect with your team members.
About us:
Action Smart Group is an Australian owned and managed company that has established a reputation among insurers and competitors as the market leading hail repair specialists.
Our Vision is to be the ‘the industry leader and first choice for end to end Hail repair management’.
Our industry leading team of highly qualified and respected repair specialists together with a flexible management framework provides a national response capability for catastrophe management along with our seamless ability to scale up during peak periods is what sets us apart from our competitors and enhances our customers experience through expedient claim completion.
