About the Role:
We are looking for passionate Travel Consultants with amazing customer service skills. Are you driven, dynamic and customer centric. If so, we want you to join our team as a Travel Consultant.
Key Responsibilities:
- Assist customers in selecting and booking travel packages, flights, accommodations, tours, and other travel-related services.
- Provide expert advice on travel destinations, itineraries, and travel options.
- Handle customer inquiries via phone, email, or in-person, providing exceptional customer service at all times.
- Create personalized travel itineraries that cater to individual customer preferences and budgets.
- Stay up to date with the latest travel trends, destinations, and industry developments.
- Collaborate with travel suppliers, including airlines, hotels, and tour operators, to secure the best deals and offers for our customers.
- Process bookings, reservations, and payments accurately and efficiently.
- Resolve customer issues, complaints, and concerns in a timely and professional manner.
- Maintain detailed records of customer interactions and travel arrangements.
- Promote additional travel-related products and services to enhance the customer's experience.
Qualifications:
- Proven experience as a Travel Consultant.
- Strong knowledge of domestic and international travel destinations, airlines, accommodations, and travel trends.
- Excellent communication and interpersonal skills.
- Exceptional customer service skills with a passion for helping customers fulfill their travel dreams.
- Detail-oriented and highly organized.
- GDS(Sabre, Galileo & Amadeus) experience is a MUST
The Package:
- $50K - $70k (DOE) Base Salary + Super + Uncapped commissions
- Ongoing training and development
- Friendly and supportive work environment
- Mon-Fri (No weekends or late nights)
Interested?
If you are interested in applying for this role, please send your CV/Resume to *****@traveltraderecruitment.com.au otherwise call 07 3123 6*** for a more detail.
Only successful candidates will be contacted.
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