Position Overview:
The Travel Operational consultant will play a critical role in ensuring the smooth operation of the travel wholesaling business. This position involves managing administrative tasks, coordinating with suppliers, and providing exceptional support to our sales and customer service teams. The ideal candidate will have a passion for travel, strong organizational skills, and a proactive approach to problem-solving.
Key Responsibilities:
- Coordinate with suppliers and partners to ensure timely and accurate delivery of travel services and products.
- Assist in the preparation and distribution of travel itineraries, vouchers, and other documents.
- Provide support to the sales team by managing booking confirmations, amendments, and cancellations.
- Handle customer inquiries and resolve issues related to travel bookings and services.
- Maintain accurate records of transactions, communications, and inventory.
- Monitor and update product availability and pricing on our booking platforms.
- Support marketing efforts by providing information and materials for promotional campaigns.
Qualifications:
- Previous experience in a travel consultant role or operational support preferably in the travel industry.
- Excellent organizational and multitasking skills with a keen attention to detail.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and familiarity with booking/ reservation systems.
- Problem-solving skills and a proactive approach.
- Ability to work independently and as part of a team in a fast-paced environment.
Package:
- Competitive salary $60-65K + Super
- Full-time permanent role
- Flexible hybrid working arrangements - 3 days WFH, 2 days in office.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- Employee travel discounts and perks.
- The chance to be part of a passionate team dedicated to creating extraordinary travel experiences.
How to Apply:To apply for the role, please contact Bree on 02 9119 8***, email your resume to ****@traveltraderecruitment.com.au or click '"Apply Now"