So many reasons to CHUse CHU!
We're Australia’s first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, with a focus on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you’re joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our hybrid working model and technology enables our people to be close-knit and connected.
All about CHU
CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back to back winners of the Underwriting Agency of the Year Award 2017, 2018, 2021 & 2022, Insurance Business Gold Award winner 2016 – 2018, and 2019 winner of ANZIIF Excellence in Workplace Diversity and Inclusion.
Working with CHU
When you join CHU, you will join a friendly and supportive team, committed to providing our customers with an outstanding service. To support and reward you, we offer:
- Work where suits you best - we offer an inclusive and flexible hybrid work model
- Real connection and interaction - we offer Company wide team & ConnecCHUn Days
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
- Grow your future savings - employer matched superannuation contributions
- Take the stress out of the unexpected - access extra flexible leave for life’s ups and downs
- Celebrate the joy of parenthood - 18 weeks paid parental leave
- We support your charitable work - paid volunteer days
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
- Grow with us - professional development and study assistance
- Support when you need it most – extensive health & wellbeing initiatives
- Diversify your experience - Work and Travel Adventure Program
- Family first - CHU are accredited as a Family Inclusive Workplace 2022/23
- You can be you - CHU are recognised as an Inclusive Employer 2023/24 by the DCA
For further information, head to our careers page here https://www.chu.com.au/work-with-chu/our-benefits/
What your new job looks like
Reporting to the Underwriting Team Leader, this role will offer the successful candidate a wonderful opportunity to use your insurance knowledge and flair, working in a growing and high-performing team. The successful candidate must demonstrate initiative, a commitment to excellence in client service, must be a team player and have ability to prioritise tasks in order to meet deadlines.
The role will involve;
- Consistent delivery of exceptional customer service within agreed workflow timeframes.
- Underwriting renewals, new business & endorsements in line with your underwriting authority level
- Provide premium quotes in a timely and professional manner
- Monitoring and reporting on loss ratio
- Actively implementing risk improvements on a regular basis
We'd love to meet you
Especially if you can talk to us about your:
- Minimum 2+ years’ experience in property underwriting
- Understanding of quality service standards
- High level skills in organisation, time management & problem solving
Desirable
- Previous Strata specific Underwriting experience
- Knowledge of Strata Management Industry
- Established relationships in broker market
- Tier 2 in insurance
Our commitment to you
At the heart of CHU’s company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.
Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.
We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience. Requests can be sent to ***********@chu.com.au