We are seeking an User Experience Designer
Open to: Must be able to obtain baseline clearance
Location: ACT
If successful working on-site (Canberra) will be preferred, with flexible and remote working arrangements available and considered on a case-by-case basis.
The Role:
We are seeking an experienced fan experienced UX / UI designer to support the delivery of a new customer portal while working within an agile team and connected to a mature in-house UX team.
Essential criteria
- Demonstrated experience in leading User Experience design for digital products and services, especially in the B2C web application space.
- Demonstrated experience in designing and delivering information architectures, wireframes, user interface and visual designs, and design asset libraries. A strong portfolio of successful User Experience projects is required.
- Demonstrated experience in conducting user research and user testing using visual tools, analytics and evidence to map user journeys and drive improvement.
- Demonstrated experience working in multidisciplinary teams and building effective stakeholder relationships in a rapid change environment.
- Demonstrated ability to articulate your vision and design recommendations, collaborate with influence and advocate for a user centred design approach.
- Ability to articulate and apply the Digital Service Standard, Agile methodology and WCAG 2.0/2.1 AA. Ability to work in an embedded agile delivery team, translating UX strategy and concepts into meaningful and deliverable products.
- Excellent interpersonal skills, with the ability in working in skilled multi-disciplinary teams
- Demonstrated experience in an agile delivery, working with full stack and back-end developers and experience in using tools such as DevOps
Desirable criteria
- Tertiary qualifications in a field such as human centred design, behavioural psychology, product/project management, information technology or significant experience in these fields.
- Experience in large scale digital transformations.