User Experience Designer

Requirements
Department is seeking an experienced UX / UI designer to support the delivery of a new customer portal for near coastal seafarers. As part of an agile delivery team, and connected to a mature in-house UX team, the successful candidate will be instrumental in shaping the end User Experience for customers engaging with department at a transactional level. 
 
FAQs
Estimated start date
Monday, 25 March 2024
Initial contract duration
12 Months
Location of work
ACT
Working arrangements
On-site (Canberra) preferred, with flexible and remote working arrangements available and considered on a case-by-case basis.
Security clearance
Must be able to obtain Baseline.
 
Criteria
Essential criteria

1. Demonstrated experience in leading User Experience design for digital products and services, especially in the B2C web application space.
2. Demonstrated experience in designing and delivering information architectures, wireframes, user interface and visual designs, and design asset libraries. A strong portfolio of successful User Experience projects is required.
3. Demonstrated experience in conducting user research and user testing using visual tools, analytics and evidence to map user journeys and drive improvement.
4. Demonstrated experience working in multidisciplinary teams and building effective stakeholder relationships in a rapid change environment.
5. Demonstrated ability to articulate your vision and design recommendations, collaborate with influence and advocate for a user centred design approach.
6. Ability to articulate and apply the Digital Service Standard, Agile methodology and WCAG 2.0/2.1 AA. Ability to work in an embedded agile delivery team, translating UX strategy and concepts into meaningful and deliverable products.

1. Tertiary qualifications in a field such as human centred design, behavioural psychology, product/project management, information technology or significant experience in these fields.
2. Experience in large scale digital transformations.