User Experience Designer – Contract – Canberra

Urgent requirement of User Experience Designer – Contract – Canberra
Requirements
AMSA is seeking an experienced UX / UI designer to support the delivery of a new customer portal for near coastal seafarers. As part of an agile delivery team, and connected to a mature in-house UX team, the successful candidate will be instrumental in shaping the end User Experience for customers engaging with AMSA at a transactional level.
Essential skills and experience

• Demonstrated experience in leading User Experience design for digital products and services, especially in the B2C web application space.

• Demonstrated experience in designing and delivering information architectures, wireframes, user interface and visual designs, and design asset libraries. A strong portfolio of successful User Experience projects is required.

• Demonstrated experience in conducting user research and user testing using visual tools, analytics and evidence to map user journeys and drive improvement.

• Demonstrated experience working in multidisciplinary teams and building effective stakeholder relationships in a rapid change environment.

• Demonstrated ability to articulate your vision and design recommendations, collaborate with influence and advocate for a user centred design approach.

• Ability to articulate and apply the Digital Service Standard, Agile methodology and WCAG 2.0/2.1 AA. Ability to work in an embedded agile delivery team, translating UX strategy and concepts into meaningful and deliverable products.

Desirable criteria

• Tertiary qualifications in a field such as human centred design, behavioural psychology, product/project management, information technology or significant experience in these fields.

• Experience in large scale digital transformations.

Duration: 12 Months and possible extension of another 2*12 Months
Eligibility: Australian/NZ Citizens/PR Holders with Baseline Clearance (Department can sponsor the Baseline Clearance) only
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