Venue Support Officer

What you'll do:

• Complete all financial reconciliations as required; including maintaining point of sale registers to ensure optimal key stroke efficiency and removal of redundant items
• Maintain all data integrity in all ALH systems in a timely manner as well as all employee records and training records
• Manage stock control and stock takes within the venue as well as identify and highlight cash and stock variances
• Maintain debtor records and ensure payments are received with the policy guidelines.
• Ensure all VISA obligations are met and managed for team members in the ALH systems
• Review all venue generated reports and provide feedback to key team members when required.
• Assist the Management Team in achieving expected audit results as well as Compliance and Loss Prevention.
• Maintain the administration area in a well organised and professional manner at all times.
• Assist the venue team with service on the floor during peak times of trade
• Assist in ensuring the venue complies with all statutory legislation and workplace policies such as, liquor licensing, gaming legislation, anti money laundering (AML), industrial awards, food safety program, smoking, OH&S, trade practices and all ALH workplace policies (i.e discrimination, harassment in the workplace)
• take guest enquiries via phone, email and face to face.

What you'll need:

• Strong experience in guest service.
• General computer literacy- Google, Microsoft Excel, Microsoft Word +
• Strong attention to detail and organisation skills
• To be hospitality minded and team focused
• The ability to communicate effectively with a wide variety of stakeholders both internally and externally
• To understand the importance of privacy & confidentiality with sensitive information
• Current industry RSA and RSG qualifications

 The perks are good too! An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big Wand other Endeavour Group Brands  Endeavour Wellbeing Support Program, Paid parental leave for permanent team members, Annual Share Purchase Plan for eligible team members, Award Nights  Service Recognition Program, Grow your career within  ALH and the wider Endeavour Group network!

If this gig excites you - and your close enough on the requirement- go on, throw your hat in the ring! 

We are together creators

We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks with in the Endeavor Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers, guests and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Please send your resume to *************@alhgroup.com.au