Address
Form of work- Opportunity to volunteer on the Mind Carer helpline to make a difference to the family and carers supporting a person with mental health challenges.
- Volunteer roles | 12 month Commitment, 1-2 Shifts/fortnight
- Eltham Location
Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.
Mind Australiais one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.
We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.
About the role
The Family, Carer & Respite program provides a range of supports and services to families and carers who are caring for someone with mental health issues. The program offers counselling, mentoring and coaching, peer support, group workshops, case management, support coordination, linkages with service providers, online forums, carer education and information, education and vocational support, recovery retreats, respite programs and recreational activities. Family, Carer & Respite operate in the context of local community with a focus on supporting people to build confidence, develop resilience and achieve their better life goals.
We are seeking compassionate, self-motivated Volunteer - Carer Helpline for a 12 month commitment (1-2 shifts per fortnight) to support people experiencing mental ill health in the Heidelberg area. You will provide empathetic telephone and online support, non-clinical information, mentoring and referral services to carers and families contacting the Carer Helpline. Volunteers will empower carers, family members or clients with pathways to mental health services, community supports, service providers and wellbeing strategies.
Key responsibilities
- Provide 1:1 support, social companionship and support them on their recovery journey to live their best life.
- Encourage individuals to participate in recreational activities, interest groups, social events or clubs.
- Participate with individual in activities of interest, e.g. coffee catch ups, visiting galleries or libraries, sporting events, walks, exercising or watching movies.
- Provide a welcoming environment and empower clients to build community connections and social confidence.
What you’ll bring
- No minimum qualification is required but Tertiary qualifications in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field is desirable.
- Previous experience in a similar volunteering or customer service position is desirable.
- Excellent communication and listening skills with a non-judgmental attitude.
- Willingness to understand mental ill health and its effects on families and carers.
- An understanding of the NDIS, Mental Health, Community Services and Disability sectors is desirable.
Benefits
- Making a difference to the lives of people living with mental ill health.
- Helping to reduce stigma of mental health in the community.
- Supporting your community and fostering a sense of self-worth and satisfaction.
Interested?
To obtain a position description and apply online visit Mind Careers - reference number 494860. Online applications must be submitted by 11pm Thursday 28 March. Please contact the person below for more information.
Liza Staios - Volunteer Coordinator - Carer Helpline
***********@mindaustralia.org.au
The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.
PD Volunteer - Carer Helpline (Family, Carer & Respite) 20230130.pdf
