Workforce Australia Employment Consultant | North-Eastern Suburbs

Westgate Community Initiatives Group Ltd. (WCIG) is an established, not for profit organisation that is committed to creating practical responses to unemployment and disadvantage across Melbourne and Geelong. Our mission is to empower people to achieve a meaningful role in society.

Our Workforce Australia Services program provides tailored employment support to job seekers in the North-Eastern suburbs of Melbourne. We work towards the same, purpose-led goal of improving lives through dignity and choice. Due to ongoing program growth, we have a newly created role for an Indigenous Employment Consultant to join our Workforce Australia Services team on a permanent full-time basis. You will be engaging predominantly with our Indigenous job seekers to support them into employment and education opportunities. 

Previous experience in employment services is preferred. Applicants must be familiar with the region and be able to connect with employers and job seekers in the North-Eastern suburbs of Melbourne. You will be working across our sites in Epping, Greensborough, Heidelberg, Preston, Lilydale, Ringwood and Wantirna.

Interested? Keep reading to see what you’re in for!

What we offer:

• Enterprise Bargaining Agreement (EBA) with industry leading salary levels 
• Above Award personal, compassionate and maternity leave schemes
• Paid Christmas closure leave
• Free Employee Assistance Program for all employees
• Salary packaging (up to $15,900 per year of your salary tax free + up to an additional $2,650 per year tax free for entertainment expenses)
• Flexible working hours and arrangements for work-life balance, including work from home dependent on operational requirements
• Option of purchasing additional two weeks of annual leave
• Emphasis on staff training and professional development
• Mobile phone and laptop provided

The Role:

• Work closely with other Employment Consultants in the team to support job seekers in developing their skills and becoming job ready by providing flexible and tailored assistance, including pre-employment and vocational support
• Apply a culturally appropriate strengths-based approach to support job seekers in achieving their goals
• Provide support and mentoring around job search activities, and career guidance
• Liaise with employers to generate new employment leads
• Establish and maintain connections with Indigenous community organisations that can assist with addressing support networks and non-vocational barriers of job seekers
• Identify and address any non-vocational barriers to employment jobseekers may have and alleviate them through collaboration with support services
• Your driven nature will ensure you meet and exceed your targets by placing participants into employment
• Actively source employment opportunities from employer networks and advocate for your job seekers
• Ensure services delivered are compliant with contractual requirements and other relevant legislation

About you:

• Experience working with Aboriginal and Torres Strait Islander people, communities and organisations is required
• Prior experience in employment services, case management or similar is preferred but NOT essential – if you have the right attitude, we can teach everything else!
• Current driver’s licence and Working with Children’s Check (or ability to obtain one prior to commencement) is essential 
• Excellent communication skills and the ability to build rapport with people from a diverse range of backgrounds
• Demonstrated ability to meet and exceed KPIs
• Willing to learn and highly flexible and adaptable in a changing environment
• Passionate about helping people and making a difference in the community
• Knowledge and understanding of issues that affect job seeker engagement with education and employment

If you are interested in working with us, please submit a copy of both your resume and cover letter outlining your suitability. Applications without a cover letter are unlikely to proceed further. You are encouraged to apply as soon as possible if you are interested, as shortlisting for interviews will commence immediately and is ongoing. If you have any questions, please contact Carmen Wong – HR Specialist on 03 9689 3***. 

WCIG does not accept unsolicited applications or phone calls from recruitment agencies.

WCIG is committed to the principles of Equal Employment Opportunity and supports the creation of working conditions to ensure that all employees have an equal chance to seek and obtain employment, promotion and training. WCIG encourages applications from Aboriginal and/or Torres Strait Islanders and/or those with a disability. Only Australian citizens, permanent residents or people who have the right to work in Australia may apply.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks (as we see fit) to ensure that we are recruiting the appropriately qualified and experienced people.