AddressWe have an exciting opportunity to join our Workforce Optimisation team on a 12 -month contract. You will gain exposure to multiple business units while contributing to overall operational performance and improvement.
Your role as Workforce Optimisation Specialist will be responsible for maximising the efficiency and effectiveness of the CRG workforce through supporting the workforce management platform, analysis of data and processes, identifying areas of operational improvement, and supporting the business to act on these insights to improve Workforce Optimisation.
What does the role involve?
- Subject matter expert on system knowledge and capabilities related to the Dayforce product
- Partner with the People, Payroll, and Finance teams to ensure system compliance to award interpretations and business rules
- Provide first level support / troubleshooting for product and function and escalate as required
- Ensure users are equipped with the right resources to utilise the Dayforce product effectively. Upskill users through effective learning interventions including F2F learning, creation and maintenance of self-led learning materials etc.
- Lead and influence managers in use of the system and best practise rostering
- Develop reporting capability as required within Dayforce and provide analysis and insights
- Work with operational teams to identify, design, test and review process improvement initiatives
This is a great opportunity for a passionate and experienced retailer to bring their front line experience to a Support Office environment .
Partnered with your confident communication skills and ability to engage with stakeholders across the business, you will have:
- Experience within retail/store environment
- Experience in workforce planning / rostering would be highly desirable
- Software proficiency across Microsoft suite, PowerPoint in particular
- Exceptional attention to detail and accuracy
- Ability to prioritise and meet conflicting deadlines
Why work for us?
- A competitive remuneration package, including incentives
- Generous discounts for you across our brands including Country Road, POLITIX, Trenery, Witchery and MIMCO
- Ability to balance time at home and in the office to support meaningful work/life balance
- Excellent career opportunities given upcoming change/transformation projects
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
Want to know a bit more about us?
The Country Road Group is one of Australasia’s largest fashion retail groups comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
