Address Job description
Agency Department of Corporate and Digital Work unit Workforce Relations
Development
Job title Workforce Relations Officer Designation Administrative Officer 5
Job type Full time Duration Fixed to 04/10/2024
Salary $86,297 - $90,687 Location Darwin
Position number 50682 RTF 288418 Closing 05/02/2024
Contact officer Jess Maclean, Workforce Relations Manager on 08 8946 5054 or jess.maclean@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=288418
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
As a Workforce Relations Officer, you will assist the Senior Workforce Relations Officers with the delivery of high quality workforce
services to client agencies to support them with the management of their human resource requirements.
Context statement
Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse
environment. The Workforce Operations and Partnership team provides Human Resource (HR) business partner, recruitment services and
general HR support to client agencies. This role is based within the Recruitment Team who provide specialised advice, guidance and
support on recruitment activities.
Key duties and responsibilities
1. Provide client-focussed support and Workforce Relations services to assist client agencies manage their human resource needs.
2. Develop strong working relationships with client agencies to understand their workforce needs, and to provide accurate advice and
information on terms and conditions of employment, recruitment, HR policy and procedures.
3. Ensure compliance with Northern Territory Public Sector (NTPS) and agency legislative and delegated requirements, enabling
informed, evidence based decision making.
4. Provide mentoring, training, support and guidance to junior team members contributing to their development.
5. Participate and contribute to HR projects including the review, development and implementation of policies and procedures, to deliver
effective and consistent Workforce Relations services across the NTPS.
6. Provide timely and accurate advice to managers and employees on HR matters/recruitment, including identifying and resolving less
complex service delivery issues.
Selection criteria
Essential
1. Experience and knowledge of operational recruitment and/or human resource management principles, with the ability to interpret
and apply legislation as it relates to HR management and processes.
2. High level of client focus and the demonstrated ability to apply empathy, exercise discretion and maintain confidentiality.
3. Highly motivated and results driven with the ability to learn quickly and adapt existing skills to the changing needs of the client, team
and branch.
4. Very good interpersonal, communication and collaborative skills, with a demonstrated ability to interact with managers and employees
at all levels and from diverse cultures.
5. Good written communication and organisational skills to draft correspondence, meet competing priorities and contribute to HR
projects.
6. Ability to mentor, train, support and provide guidance to team members.
7. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and
respectful.
Desirable
1. Sound operational knowledge of NTPS Employment legislation and HR Management systems.
2. Relevant studies in human resources or a related field.
Further Information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will
not exclude an applicant from this position unless it is a relevant criminal history. As an employer of choice, the department is supportive
of flexible work arrangements to balance work and personal responsibilities.
