Address- Fantastic new opportunity for a Workplace Concierge Leader
- High performing, diverse, inclusive, and supportive team
- Proudly making a difference with the transition to renewable energy
- Based in Ultimo
- Competitive salary and benefits
- Award winning Family Friendly organisation
The Opportunity
This is an exciting opportunity for a motivated individual to be part of an organisation dedicated to leading Australia’s clean energy transition, building the energy super-highways and enabling nation-building renewable energy projects that will provide on-demand energy and large-scale storage for many generations to come.
As An exciting opportunity has become available for a Workplace Concierge Leader to join the Workplace and Facilites team at Transgrid.
The Workplace Concierge Leader is accountable for managing a small but busy workplace services team in Transgrid’s head office and creating seamless experiences for our visitors and people. Responsible for the hands-on provision of effective office services, this role oversees daily front-of-house and workplace experience and collaborates with employees, communicating with management as required. The role is always varied and working with others to ensure the smooth running of the office and front-of-house on a day-to-day-basis.
As Workplace Concierge Leader you will:
- Take responsibility for creating a welcoming environment for all staff and visitors.
- Manage front of house offerings, including; Reception, Stakeholder meeting and event support, FOH meeting room set ups and clean ups, luggage storage, mail/couriers, executive kitchen, Board and Exec meeting support (including coffee runs) etc.
- Provide administrative support to all Transgrid business groups, ensuring a high quality, timely front of house service
- Manage the distribution of mail services both internal and external including couriers and collections.
- Issue and maintain the security keys and cards system.
- Provide quality administrative services with a commitment to excellence in line with Transgrid’s Health & Safety Policy.
- Manage and lead a team of part-time reception staff
- Manage Rosters and back fill for the Ultimo front of house team
Skills & Experience
- Friendly, exceptional customer service abilities with the ability to interface with all levels of personnel, visitors, and vendors/contractors.
- Motivated, proactive, practical, can-do attitude, strong problem-solving skills.
- Strong organization and time management skills. Must have the ability to determine work timelines and schedules to complete tasks and projects assigned, with minimum supervision.
- Ability to work and learn new technology, including the use of Microsoft office 365.
- Able to work in a fast-paced environment and must be flexible.
- Experience in an office environment or hospitality front of house role is required.
- Solid demonstrated leadership and team management skills.
- Team player, willing to undertake any activity required to support the team.
- Excellent communication skills, both written and verbal
- Strong computer skills in such areas as the MS Office suite of applications. Strong abilities in Excel, PowerPoint, and word.
- Administration experience programming access cards, spreadsheets and word documents preparing reports
Recognition & Reward
In return for your hard work, we have numerous benefits and initiatives to support you personally and professionally including but not limited to private health insurance discount, motor vehicle lease plan, career development support, study assistance program and workplace flexibility.
Continue to make it happen for your career, and for the millions of Australians who rely on our services every day.
Applications close on Thursday 2 May 2024.
Please note, our vacancy close dates may be subject to change, we will assess applications as they are received.
We do not accept agency introductions as Transgrid operates a direct sourcing model.
Transgrid is committed to Health and Safety, the Environment, Equal Employment Opportunity, Diversity and Ethical Practices. All applicants are expected to demonstrate an understanding of and commitment to these areas.
