Workshop Manager

ABOUT OUR COMPANY

We are an industry leader in the essential business of repairing waste management trucks and manufacturing after market parts located in Sunshine North. We are a company that is passionate about the business and love to share the passion with our employees. We pride ourselves with our friendly team environment and lead to inspire each other to enjoy their work.

ABOUT THE ROLE

We are seeking an energetic and enthusiastic individual to join our team. You will be responsible for the day to day activities of the workshop and liaising with clients and occasionally suppliers to ensure jobs are completed to a high standard. This is a busy role due to our fast paced work environment. The successful applicant will have good time management, well-developed diagnostic and heavy vehicle mechanical skills. We are looking for someone who is organised and takes pride in the quality of their work.

DUTIES

Managing clients and service enquiries

Scheduling jobs

Liaising with clients during drop off and pick up

Manage workload between workshop employees

Processing repair orders

Triaging incoming jobs

Ensuring clients concerns are addressed and complete to a high standard

Working with workshop Team Leader and Managing Director to streamline productivity

SKILLS

Well developed diagnostic and heavy mechanical skills

Staff leadership and management 

Process driven and strong customer service focus

Strong communication & organisation

Run an efficient and productive workshop

Adhere to and implement safe work practices

Proficient in computer skills

WHAT’S ON OFFER

Permanent Full time position

Attractive Salary Package

Mon- Fri roster

Large reputable growing company with further opportunities

Supportive team