Job description
The Company
Join one of Australia’s leading Medical Insurance company, as a Warm Sales / Customer Service Consultant to help manage acquisition and retention of new business. Working in CBD HQ within a supportive and social team of customer centric professionals, this is a crucial role within the business and could lead onto longer term opportunity.
The Role
Responsible for following up enquires from the website, leads from internal teams and closing out sales prospects with Medical Professionals
Execute the sales processing end to end (from enquires, process of application, offers, payment and issue of policy) as well as providing up/cross selling.
Be actively engaged with potential new members to provide them with accurate and timely information on products/services
Have availability to work with a rotating roster between the hours 8am - 8pm Monday - Friday and be 5 days in office (Monday-Friday)
Update and maintain CRM systems where necessary
Your Skills and Expertise
Solid outbound Customer service or Sales experience within Call centre environment
Strong verbal and written communication skills
Motivated and strive for excellence and driven by the consultative sales approach
Energised to thrive in a fast paced, fun and supportive team environment whilst working in office and remotely
Strong with your administrative competencies with high computer literacy in Microsoft suite
If you have strong Customer Service or Sales call centre background and are passionate about the conversion of new business for this well known business then apply today! Or connect with Shabnam for a confidential discussion on Shabnam@people2people.com.au
Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.