AddressPermanent Customer Service opportunity | $65-70k + super | Alexandria Location
Your new company
You will be working for a leading global brand that has been producing premium appliances. This company is known for its quality, design and innovation, and has exclusive distribution rights in Australia.
Your new role
As a Internal Sales Representative, you will be responsible for;
- Managing the end-to-end sales process (from data/order entry, to payments, to final delivery to customers).
- Managing telephone enquiries in a timely manner.
- Replying in a timely manner to all email enquiries that have been directed to Retail Sales/Agency Sales.
- Investigating and following up complex enquiries regarding stock/current orders/ETAs/forward orders/backorders.
- Assisting with stock take when required and processing cash sales
- Assisting with showroom enquiries/sales and demonstrations.
- Liaising with state agencies where required to achieve sales targets.
- Assisting with processing sales requests from internal teams.
- Following up on aged orders, outstanding payments and liaising with the warehouse team to escalate delivery issues.
- Assisting with e-commerce order fulfilment
- A passion for sales and Customer Service
- Excellent communication skills and ability to deal with complex enquiries
- Experience in a sales and inbound/outbound call centre environment
- Experience with Microsoft Office and AS400 (desirable)
- $65-70k + super (depending on experience)
- A flexible work arrangement with 4 days in office (and 1-day WFH)
- Work in a new and modern office space in Alexandria
- A supportive and friendly work environment
- A chance to work with a leading global brand
- Onsite free parking
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to **************@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#2863704
