89845 | APS6 - Venue Hire and Operations Lead

Under limited direction, this position is responsible for delivering the following functions:

• Manage bookings for corporate hires and events. Liaise with clients to determine event and hire requirements including bookings, enquiries, facilitating site visits, invoicing, contracts and stakeholder management
• Actively promote the NFSA as a ‘venue for hire’ and build a network with the corporate event industry 
• Co-ordinate event and hire logistics in collaboration with Technical Coordinator and Visitor Experience Coordinator. This includes staff resourcing, technical equipment requirements and scheduling
• Event management, develop event schedules and budgets, monitoring issues, monitoring events inbox and answering enquires 
• Experience in risk analysis and management including the development of risk assessments to ensure safe delivery of corporate hires to WHS and Covid-safe standards
• Collaborate with the Visitor Experience Coordinator and VSO team to deliver exceptional customer service
• Collaborate with the Marketing and Communications team to align messaging and marketing materials.
• Key relationship manager for the Café and Bar operator including contract management, delivery of KPI’s, monitor issues and concerns
• Support the Program and Visitor Experience Team meet sustainability and climate action plan actions and objectives
• Support the delivery of public programs and events as required

Selection Criteria 
The successful candidate will demonstrate their capacity against the following: 

1. Demonstrated experience in venue management and the delivery of events to a high professional standard.  
2. Proven experience in coordinating and motivating a small team, and the ability to liaise and negotiate effectively with people, including internal and external stakeholders.
3. Excellent organisational and administrative skills with proficiency with Microsoft Office Suite, ticketing and booking systems
4. An understanding, interest and commitment to working with Australia’s audiovisual and material culture, including film, exhibitions and associated public programs.
5. A demonstrated ability to apply practices and principles of Workplace Health and Safety and Workplace Diversity, and operate in a participative and consultative work environment.
6. An understanding of and commitment to excellence in customer service

Mandatory:

• Recent relevant experience in coordinating events, venue management or similar. 
• Minimum 3 years customer service experience 

Desirable:

• Previous experience managing a venue or events
• A current Australian Driver’s License 

How to Apply
When applying via our online e-recruitment system, please provide a written application (1000 words) addressing each Selection Criteria. Your current resume is also to be included in your application.
In addition to an application and your resume, the assessment process for this position may also include an interview and referee reports.

We welcome and encourage applications from people with disability, the LGBTIQ+ communities, from Aboriginal and/or Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds.

Eligibility 
To be eligible for this position you must:

• Be an Australian Citizen.
• Satisfactorily complete an Australian Federal Police National Police Check.
• Obtain and maintain a Working with Vulnerable People registration

What we offer you
We provide a diverse, inclusive, and supportive work environment with access to: 

• Great training and development opportunities. 
• Generous leave and flexible working arrangements.
• Our Employee Assistance Program (EAP – a free counselling service for you and your family).
• A competitive salary, plus 15.4% superannuation. 
• Rewards and recognition initiatives.

Cultural Values
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At the NFSA we prioritise the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

The National Film and Sound Archive of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice. 

RecuitAbility
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information see: RecruitAbility | Australian Public Service Commission (apsc.gov.au)

Contact Officer
Aidan Delaney | Acting Manager, Programs and Visitor Experience
E: aidan.delaney@nfsa.gov.au  
P: 02 6248 2262