Contact Centre Agent jobs in North Melbourne, VIC
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CONTACT CENTRE AGENT
Handle inbound calls professionally, directing inquiries and providing accurate information on animal reclaims, surrenders, adoptions, and general queries. Resolve customer complaints and issues promptly, escalating complex matter...
| Company | The Lost Dogs Home |
|---|---|
| Address | North Melbourne, VIC |
| Category | Administrative |
| Date Posted | 4 days ago See detail |
Contact Centre Agent
The Lost Dogs Home
North Melbourne, VIC
Handle inbound calls professionally, directing inquiries and providing accurate information on animal reclaims, surrenders, adoptions, and general queries. Resolve customer complaints and issues promptly, escalating complex matter...
4 days ago seen See more...
National Contact Centre Labour Hire New
Hays Recruitment
Melbourne, VIC
Handle a high volume of inbound and outbound calls efficiently.. Ensure clear communication and understanding of customer needs.. Manage calls in a timely manner to ensure customer satisfaction.. Provide excellent customer servic...
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National Contact Centre Manager Service
Bupa Dental
Melbourne, VIC
Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...
4 days ago seen See more...
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National Contact Centre Manager Service
Bupa Aged Care Australia
Melbourne, VIC
Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...
4 days ago seen See more...
Contact Centre / Helpdesk Manager
Compass Group
Melbourne, VIC
24/7 Help Desk.. Lead, manage and coach a team of about 10 in this new role.. Exposure to similar role in facilities management or hospitals!. New Footscray Hospital 2025!. Responsible for site-wide systems, and the delivery of si...
7 days ago seen
Contact Centre Officer
Family Violence Jobs
Melbourne, VIC
Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...
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AAMI Contact Centre Manager
Suncorp
Melbourne, VIC
Permanent role . Contribute to a strong collaborative and supportive culture . Collaborate across the AAMI, Suncorp & GIO Centres to ensure consistency of operations and that best practice is applied to the day-to-day running of o...
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Cloud Contact Centre Implementation Engineer
Callscan Australia
Melbourne, VIC
End-to-End Contact Centre Implementations: Offer best practice consultations, lead design sessions, set up essential technologies, configure applications, and support testing, training, and go-live processes. Network Configuration...
2 weeks ago seen See more...
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Customer Service Officer - Customer Contact Centre
The Royal Children's Hospital Melbourne
Parkville, VIC
The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...
2 weeks ago seen See more...
Customer Contact Centre Platform and System Specialist
Troocoo
Melbourne, VIC
Minimum of 2 years of experience with Contact Centre systems and platforms (Mandatory). Proficiency with tools such as Microsoft Office 365, Power Apps, and SharePoint. Experience in mentoring and training team members on system u...
2 weeks ago seen
Customer Service Officer - Customer Contact Centre
The Royal Children's Hospital Vic
Melbourne, VIC
The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...
2 weeks ago seen See more...
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High Volume Recruitment Officer || Contact Centre
Hay Street Trust
West Melbourne, VIC
Introducing recruitment processes to ensure continuing growth of the organisational workforce. High Volume Recruitment, sourcing top-notch candidates through various channels. Conducting interviews and assessments to match candida...
2 weeks ago seen See more...
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Contact Centre Officer
Uworkin
Melbourne, VIC
Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...
2 weeks ago seen See more...
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Contact Centre Supervisor
State Government Of Victoria
Melbourne, VIC
$106,534-128,897 per year
Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...
2 weeks ago seen See more...
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APS4 National Contact Centre Real Time Analyst
National Disability Insurance Agency
Richmond, VIC
Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning....
2 weeks ago seen See more...
Team Leader Contact Centre
Bankvic
Melbourne, VIC
Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...
4 weeks ago seen See more...
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Call Centre Agent
Cheapbills
Melbourne, VIC
A starting base salary of $50,000+ Super+ Generous Commission structure. Monday to Friday: 11am - 7pm (with flexibility). Business to customer sales calls (no cold calling). Customer relations management and client liaison. Data e...
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Contact Centre Supervisor (Vpsg5)
Family Violence Support Jobs Victoria
Melbourne, VIC
Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 - 128,897+ superannuation. Manage a team of Co...
4 weeks ago seen
Customer Service - Contact Centre
Westpac Bank
Melbourne, VIC
A fantastic opportunity to join a supportive and caring team culture. Multiple, full time, permanent roles available in Melbourne CBD starting 5th July. Working flexibly will be offered once competent in the role. At least 12 mont...
4 weeks ago seen See more...
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Contact Centre Supervisor
Uworkin
Melbourne, VIC
Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 128,897+ superannuation. Manage a team of Co...
4 weeks ago seen See more...
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Insurance Claims Contact Centre Manager
Link Group
Melbourne, VIC
Newly created role. Melbourne or Sydney location. Hybrid working conditions. Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Wor...
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Team Lead - Contact Centre (Recoveries)
Industry Fund Services
Melbourne, VIC
Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...
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Training Specialist, Contact Centre
Mercer
Melbourne, VIC
Flexible hybrid work environment. Leadingtraining and development programs. Professional environment where your career path really matters and is supported in our global organization. Great team of energetic and supportive collea...
a month ago seen See more...
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Remote Market Research Panel - Call Centre Agent Welcome - No Experience
Apex Focus Group
Melbourne, VIC
Show up at least 10 mins before the designated discussion start time. Contribute to the discussion by completing both written and/or oral instructions. Fill out the written survey provided for each panel. You may need to test the...
a month ago seen See more...
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Contact Centre - Expression of Interest
Dfp Recruitment
Melbourne, VIC
Previous experience in a customer service or Contact Centre role is desirable but not essential. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with diverse st...
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Customer Relations & Contact Centre Manager
Atlam Group
Melbourne, VIC
Permanent
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...
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Learning and Development Contact Centre Sales Coach
Sharp And Carter
Melbourne, VIC
Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...
2 months ago seen See more...
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Contact Centre Dialler Manager (Genesys)
Dfp Recruitment
Melbourne, VIC
Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...
2 months ago seen See more...
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Contact Centre Sales Coach
Sharp And Carter
Melbourne, VIC
Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...
2 months ago seen See more...
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Home Services Coordinator (Call Centre Agent)
Jb Hi-Fi
Southbank, VIC
We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community b...
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