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Customer Experience Manager jobs in Alexandria, NSW

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SERVICE MANAGER - CUSTOMER

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

CompanyWestpac Bank
AddressSydney, NSW
CategoryAdministrative
Job typeFull time
Date Posted 4 weeks ago See detail

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

4 weeks ago seen See more...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

4 weeks ago seen See more...

Customer Success Manager

Smartly

Sydney, NSW

Manage and nurture your own customer accounts through day to day communication and online marketing expertise. Work closely with customers to improve platform usage, improve customers knowledge on Smartly.io and build data-driven...

4 weeks ago seen See more...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

4 weeks ago seen See more...

Customer Success Manager - Remote/Flexible

Real Work Life Balance

Sydney, NSW

As a Customer Success Manager, you'll set your own hours, work from home, build global connections, and help make a positive impact in the lives of others. * Lifelong Learners Embrace personal development and leadership training.R...

4 weeks ago seen See more...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

4 weeks ago seen See more...

Customer Service Agent Wanted No Experience Necessary

Wow Recruitment

Sydney, NSW

Healthy 70% discount on weekly HelloFresh boxes. Great Hourly Rates + Uncapped Commission + Super (On Target Earnings $1,500+ PW). Top-notch product training, continuous mentorship, and a collaborative team environment that empowe...

4 weeks ago seen See more...

Customer Success Manager (Technical Service Delivery)

Atlamgroup

Sydney, NSW

Permanent Full Time Sydney CBD Office Location Flexible/Hybrid Working ArrangementOur client is a premier Cyber Security services company specialising in comprehensive tools, expertise, and support to enhance organisations? Implem...

4 weeks ago seen See more...

Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...

4 weeks ago seen See more...

Team Manager, Customer Care

Atlamgroup

Sydney, NSW

The role Team ManagerCustomer Care, reporting to the Head of Customer Operations is responsible for providing personalised and timely support and help to Angle Customers in moments that matter. This means connecting with custom...

4 weeks ago seen See more...

Customer Service Manager

Medicentral 501 George St

Sydney, NSW

$70,000 - $80,000 a year

Create and maintain Customer Service policies and procedures that uphold our clinic's standards and align with our group's goals. Lead and support a significant number of receptionists, managing all aspects of recruitment, perform...

4 weeks ago seen See more...

Customer Strategy Manager - FMCG

Reckitt

Sydney, NSW

Build category-specific strategies, using the 4Ps to drive sales and improve our market position. Transform brand strategy into action plans that excite our customers and integrate seamlessly with their shopping environments. Fuel...

4 weeks ago seen See more...

Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)

Amazon Support Services Pty Ltd - D05

Sydney, NSW

BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience establishing metri...

4 weeks ago seen See more...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

+ Super + Bonus

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

4 weeks ago seen See more...

Customer Communications Manager

Tal

Sydney, NSW

Permanent

12 month opportunity. 2 years' plus experience in management of customer/mandatory communications or similar. Experience in managing communications with complex technical and regulatory requirements. Experience within Financial Se...

4 weeks ago seen See more...

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

Permanent

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

4 weeks ago seen See more...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Permanent

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

4 weeks ago seen See more...

Case Manager - Customer Relations

Experis

Sydney, NSW

Permanent

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

4 weeks ago seen See more...

Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

4 weeks ago seen See more...

Service Integration Manager - Customer

Westpac

Sydney, NSW

Permanent

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

4 weeks ago seen See more...

Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)

Amazon

Sydney, NSW

$176,100 per year

DESCRIPTIONKey job responsibilities- Lead multiple engineering teams owning products spanning test reporting, test coverage, test generation, and infrastructure change risk.- Maintain an appropriate level of technical depth and un...

4 weeks ago seen See more...

Performance Solutions Manager, Large Customer Sales

Google

Sydney, NSW

Permanent

Bachelor's degree or equivalent practical experience. 6 years of experience in advertising sales, business development, marketing, consulting, or media. Experience in digital advertising branding and Performance Solutions. Experie...

4 weeks ago seen See more...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

4 weeks ago seen See more...

Customer Strategy Manager, Hygiene

Reckitt Benckiser

Sydney, NSW

Permanent

We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SalesOur Sales teams help to deliver Reckitt's purpose by buil...

4 weeks ago seen See more...

Senior Product Manager - Core Editing Experience

Canva

Sydney, NSW

Permanent

Lead cross-functional teams to drive the development and launch of new editing features that delight our users! Collaborate with designers, engineers, and stakeholders to ensure projects are delivered on time and within scope. Own...

a month ago seen See more...

Student Experience (Events) Manager

Scape Australia

Sydney, NSW

Degree qualified and at least 2 years experience in an event management role.. Demonstrated affinity with students and young adults. Excellent verbal and written communication skills including the ability to relate to people...

a month ago seen See more...

Customer Support Centre Manager

Experis

Sydney, NSW

$130,000 - $140,000 a year

Order execution. Monitor orders with internal stakeholders. Provide support for order backlogs. Provide oversight of outstanding purchase orders. Shipping and logistics. Manage inbound and outbound shipping processes. Ensure compl...

a month ago seen See more...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

$300,000 - $300,000 a year

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

a month ago seen See more...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

a month ago seen See more...

Warehouse Manager | Refrigeration Experience | $130K super

Atlamgroup

Sydney, NSW

27th March, 2024 Joining a long standing, successful player in the transport/logistics industry, the role of the Warehouse Manager is critical to the overall successful operation of the business from Sydney and forms an integral p...

a month ago seen See more...

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