Customer Experience Manager jobs in Alexandria, NSW

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CUSTOMER MANAGER

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of banks, insurers and financial/professional services businesses. Demonstrating the business values and behaviour...

CompanyPerceptor
AddressSydney, NSW
CategoryCustomer Service
Job typeFull time
Date Posted 3 weeks ago See detail

Customer manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of banks, insurers and financial/professional services businesses. Demonstrating the business values and behaviour...

Customer Experience (CX) Training Professional

Honeywell

Sydney, NSW

Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS Quality procedures. Deliver virtual and remote training delivery technologies...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Sydney, NSW

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

Expeditor - Customer Service Manager

Techpack

Stanmore, NSW

$90,000 - $95,000 a year

Minimum of 3 Years in Freight Forwarding or Importing. Experience with Manufacturing businesses preferred. Exemplary Oral and Written Communication Skills. Handle day-to-day customer requests. Manage & coordinate the Importation o...

Customer Service Manager

Magnus Recruitment Solutions

Ashfield, NSW

Manage and oversee the Customer Service team, including hiring, training, and scheduling. Develop and implement policies and procedures to improve Customer Service and ensure that customer inquiries and complaints are handled in a...

Commercial - Senior Manager - Premium & Iconic Experiences

Atlamgroup

Moore Park, NSW

The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy. Our network throughout NSW allows us to combine internal resources and ha...

Commercial - Senior Manager - Premium & Iconic Experiences

Venues Nsw

Moore Park, NSW

Formal qualifications in Hospitality, Events management and/or Administration, Commercial or Financial. Previous experience leading a team. Previous exposure to Venue Ops Software and ticketing systems favourable. At least 3 years...

Customer Success Manager

Propeller

Surry Hills, NSW

Supporting your customers across each phase of the customer lifecycle, from post-sale introductions, kicking-off the relationship, onboarding and training, using the platform to measure and analyze survey data across multiple work...

Customer Experience Technician

Atlamgroup

Sydney, NSW

Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique. We are driven by our values of being trusted, sustainably minded, inno...

Customer manager - unit

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers Provide high touch/white glove customer outreach immediately post...

National Customer Manager

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage customer relationships to iden...

National Customer Manager

Kairros

Sydney, NSW

Our inclusive and welcoming culture. Guaranteed flexible working arrangements. Financial benefits including incentive bonus scheme, novated lease, referral bonuses. Advancement of your career through professional development. Re...

TJHB Customer Experience Officer

Transdev

Sydney, NSW

Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...

Customer Experience Officer

Transdev John Holland Buses

Sydney, NSW

Act as the first point of contact for all customer's enquiries and feedback via email, chat and phone in a prompt and accurate manner. Collaborate with the operational team to investigate customer feedback to ensure effective reso...

Sales Consultant/Experience Manager For Exciting Tech Company

Listingloop.com.au

Sydney, NSW

Have Finance or Real Estate Experience (Highly preferred but not essential) . Love calling customers on the phone with banter and energy. Possess outstanding listening, written and verbal communication skills. Are highly motiva...

Customer Service Manager

Bank Of Sydney

Marrickville, NSW

Professional development opportunities through mentoring, job appreciation, e-Learning and support of external qualifications. We recognise our employees for their effort and contribution through our on-the-spot, quarterly and ann...

Insights Customer Success Manager (Entry-level)

Streem

Surry Hills, NSW

Work with a group of 150+ dedicated, motivated, and loyal staff in Surry Hills and around Australia. Paid Parental Leave. Enjoy daily gourmet lunches prepared for all staff by our in-house chef, plus access to the constantly fille...

Sales and Customer Service Manager - APAC

Aurora Expeditions

Surry Hills, NSW

A primary focus of the role will be to ensure that the team is well-trained and possess the knowledge and capabilities, including essential soft skills, necessary to provide the highest possible customer experience to both our tra...

Customer Experience Specialist

Australian Computer Society

Barangaroo, NSW

Previous customer service experience. Excellent written communication and interpersonal skills with an ability to work effectively with people at all levels of the organization, internal and external stakeholders. Ability to mult...

Customer Experience Lead

Qantas

Sydney, NSW

Permanent

Opportunity to develop, drive and lead the Customer Experience strategy across Qantas Loyalty. Be part of a high performing team to improve Customer Experiences across the customer journey. Permanent position based at our Head Off...

Technical Customer Experience Officer

Cuscal

Sydney, NSW

Permanent

Acting as primary escalation contact point for clients/partners in relation to Cuscal IT Service operations. Accountability for SLA adherence and Reporting to Customers. Development and continuous improvement of Major Incident Man...

Learning Experience Manager, AU Operations L&D

Amazon

Sydney, NSW

They will be able to quickly build and leverage relationships across a wide stakeholder group, and be comfortable in a fast-paced, multi-tasking, high energy environment. There will be elements of the role that will require you to...

Marketing & Customer Experience Co-ordinator

The Balance Institute

Sydney, NSW

$30 - $30 an hour

Lead Generation & Marketing Admin: Unleash your creativity with graphics, reels, videos, and social media that converts! . Client Experience: Craft the smoothest journey for our clients, from their interactions on socials, onboar...

Product Owner - Customer Experience

Lifehealthcare

Sydney, NSW

Highly effective stakeholder management, collaboration, influence, and communication skills. Strong analytical thinking and problem-solving skills. Excellent interpersonal and leadership skills. Previous experience in implementing...

Student Administration & Experience Manager

Melbourne Institute Of Technology

Sydney, NSW

Coordinate enrolment activities with the Admissions, Academic Services, and Administration teams, ensuring the accuracy of student records and providing timely information and advice. Offer leadership, guidance, and support to sta...

Community Experience Manager, x15ventures

Commonwealth Bank

Sydney, NSW

Partner with relevant team members to drive and host internal initiatives and some external events from planning and design through to project management and execution. Manage Internal team communications across our internal chann...

Customer Experience Superstars

Scape Australia

Sydney, NSW

$61,434 - $61,434 a year

Exceptional face-to-face customer service/operations experience. Strong written and verbal communication skills;. Excellent organisational skills, with the ability to manage competing priorities, without compromising accuracy an...