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Customer Experience Manager jobs in Bondi Junction, NSW

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CUSTOMER SERVICE MANAGER

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

CompanyI-Pharm Consulting
AddressSydney, NSW
CategoryAdministrative
SalaryPermanent
Date Posted 4 weeks ago See detail

Customer Service Manager

I-Pharm Consulting

Sydney, NSW

Permanent

Lead and mentor a team of Customer Service representatives, providing guidance, support, and training as needed. Oversee all aspects of Customer Service operations, including order processing, inquiries, complaints, and returns, e...

4 weeks ago seen See more...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Permanent

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

4 weeks ago seen See more...

Case Manager - Customer Relations

Experis

Sydney, NSW

Permanent

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

4 weeks ago seen See more...

Customer Operations Manager (Contact Centre)

Flexischools

Sydney, NSW

$85,000-110,000 per year

Role PurposeYou will have a unique opportunity to lead a small Customer Operations team through the implementation of the future service model. Provide ongoing coaching, support and feedback to team members to enrich their skill...

4 weeks ago seen See more...

Service Integration Manager - Customer

Westpac

Sydney, NSW

Permanent

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

4 weeks ago seen See more...

Sr Manager, Software Dev, Amazon Software Builder Experience (ASBX)

Amazon

Sydney, NSW

$176,100 per year

DESCRIPTIONKey job responsibilities- Lead multiple engineering teams owning products spanning test reporting, test coverage, test generation, and infrastructure change risk.- Maintain an appropriate level of technical depth and un...

4 weeks ago seen See more...

Performance Solutions Manager, Large Customer Sales

Google

Sydney, NSW

Permanent

Bachelor's degree or equivalent practical experience. 6 years of experience in advertising sales, business development, marketing, consulting, or media. Experience in digital advertising branding and Performance Solutions. Experie...

4 weeks ago seen See more...

Customer Success Manager, ANZ

Cloudflare

Sydney, NSW

Permanent

What you'll do:- Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base.- Oversee the strategy and planning for the ent...

4 weeks ago seen See more...

Customer Strategy Manager, Hygiene

Reckitt Benckiser

Sydney, NSW

Permanent

We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SalesOur Sales teams help to deliver Reckitt's purpose by buil...

4 weeks ago seen See more...

Senior Product Manager - Core Editing Experience

Canva

Sydney, NSW

Permanent

Lead cross-functional teams to drive the development and launch of new editing features that delight our users! Collaborate with designers, engineers, and stakeholders to ensure projects are delivered on time and within scope. Own...

4 weeks ago seen See more...

Student Experience (Events) Manager

Scape Australia

Sydney, NSW

Degree qualified and at least 2 years experience in an event management role.. Demonstrated affinity with students and young adults. Excellent verbal and written communication skills including the ability to relate to people...

a month ago seen See more...

Customer Support Centre Manager

Experis

Sydney, NSW

$130,000 - $140,000 a year

Order execution. Monitor orders with internal stakeholders. Provide support for order backlogs. Provide oversight of outstanding purchase orders. Shipping and logistics. Manage inbound and outbound shipping processes. Ensure compl...

a month ago seen See more...

Group Manager - Customer & Community Services

Capstone Recruitment

Sydney, NSW

$300,000 - $300,000 a year

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

a month ago seen See more...

Senior Data Customer Success Manager

S2M

Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

a month ago seen See more...

Warehouse Manager | Refrigeration Experience | $130K super

Atlamgroup

Sydney, NSW

27th March, 2024 Joining a long standing, successful player in the transport/logistics industry, the role of the Warehouse Manager is critical to the overall successful operation of the business from Sydney and forms an integral p...

a month ago seen See more...

Regional Reverse Logistics Manager, Customer Excellence Systems, ACES

Amazon

Sydney, NSW

BASIC QUALIFICATIONS- Bachelor's degree preferably in Operations, Engineering or Logistics- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment- Proven an...

a month ago seen See more...

Warehouse Manager | Refrigeration Experience | $130K + super

Uplift Recruitment

Sydney, NSW

$130,000 - $130,000 a year

Overall Management of Warehouse team. Ensuring that all orders are picked, packed and dispatch within the time frame expected. Assembly of goods. The Warehouse is kept clean and tidy with Isle clear of obstacles. Forklift duties....

a month ago seen See more...

Customer Service Manager

Proquest Recruitment

Sydney, NSW

$65,000 - $75,000 a year

Supervision of administration and despatch staff. Processing credits/warranties and orders. Answering phone calls and responding in a timely fashion via email. Ability to create excellent relationships with customers to enhance sa...

a month ago seen See more...

Project Manager - Adobe Experience Manager

Data#3

Sydney, NSW

Manage digital projects with a focus on Adobe Experience Manager (AEM) implementations. Apply Agile principles to ensure efficient and effective project delivery. Foster strong relationships with stakeholders, ensuring clear commu...

a month ago seen See more...

Senior Manager Customer Bids and Strategy

Allianz

Sydney, NSW

Lead the end-to-end bid management process through to solution design, RFP responses, presentation rehearsal and support the Business Development team with sales conversion, to position Allianz as the preferred Personal Injury ins...

a month ago seen See more...

Experienced Group Reservations Manager

Matteo Doublebay

Sydney, NSW

$85,000 - $90,000 a year

Minimum 2 years of experience in a similar role. Previous experience with the booking system Sevenrooms is highly desired. Exceptional verbal and written communication skills. Proven experience with VIP guest management. Previous...

a month ago seen See more...

Customer Care Manager

Assure

Sydney, NSW

Customer Support Team TrainingProvide ongoing training, support, and coaching to help customer support teams achieve their goals and objectives Customer Support Technology ManagementIdentify and implement technology to optimiz...

a month ago seen See more...

Customer Service Manager - eCommerce

Rode

Sydney, NSW

Manage fraudulent orders, Payal disputes and chargebacks through RDES e-commerce platforms. Manage declined transactions and contacts. Ensure order exceptions are managed promptly so that orders are finalised. Work with worldwid...

a month ago seen See more...

Customer Service Manager

Nexpay Pty Ltd

Sydney, NSW

$75,000 - $90,000 a year

Lead and manage the Customer Service team to ensure high-quality service delivery and customer satisfaction. Handle escalated customer inquiries and complaints in a timely and professional manner, striving for first-contact resolu...

a month ago seen See more...

Customer Success Manager

Airwallex

Sydney, NSW

Manage the lifecycle of our longtail self-serve customer base by creating the strategy and executing initiatives and campaigns. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in...

a month ago seen See more...

Customer Care Manager

Gough Recruitment

Sydney, NSW

Prepare Customer Correspondence, Inform Buyers with Updates. Define, & Manage Settlement Process from Exchange/Settlement. Liaise with Banks/Brokers to Ensure Clients have Finances in Place. Be the Link between Sales, Marketing, C...

a month ago seen See more...

Customer Success Manager Lead, APAC

Upguard

Sydney, NSW

We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. #LI-BW1UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position...

a month ago seen See more...

Customer Success Manager

Weel

Sydney, NSW

Our funding is being put to good use, helping us to grow and strengthen our product offering, and most importantly, invest in a team of exceptionally talented people.A number of notable highlights and accolades we're proud to incl...

a month ago seen See more...

Customer Service Manager rebel Top Ryde Sydney

Atlamgroup

Sydney, NSW

Assistant Store Manager rebel Sport is calling! They are leaders in guiding team members to attain excellence in Customer Service and sales. They have impeccable attention to detail and are motivated to ensure operational and serv...

a month ago seen See more...

Customer Service & Administration Manager

Westmead Private Hospital

Sydney, NSW

Oversee the daily operations of the hospital patient administration process which includes scheduling, verifying patients health fund coverage, providing accurate cost estimate / informed financial consent, patient administrative...

a month ago seen See more...

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