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SalaryThe Group
Matteo Sydney Group, an expanding boutique hospitality group dedicated to bringing true Italian culture to Sydney. We offer competitive salaries and a great working environment that prioritises the work-life balance of our staff. We offer rotating rosters, tips, employee discounts and a positive team culture!
The Role
As part of your role, you will be responsible for managing and coordinating Group Reservations across three venues - Matteo Double Bay, Matteo Downtown, and Tanuki Sydney. Your main objective will be to ensure accuracy and seamless communication with clients while supporting the Sales and Events team. You will optimize bookings, revenue, and guest satisfaction by efficiently managing the reservations system. You will be assisting customers by giving them an outstanding booking experience, answering emails and inbound phone calls. You are required to respond to feedback and support our events and marketing team in restaurant operations.
What we are looking for
- Minimum 2 years of experience in a similar role. Previous experience with the booking system Sevenrooms is highly desired.
- Exceptional verbal and written communication skills.
- Proven experience with VIP guest management.
- Previous hospitality experience either in events or restaurants.
- Strong organisational and administration skills.
- High level of attention to detail.
- Ability to multi task with a can-do attitude.
- Ability to work well under pressure.
- Full australian working rights.
- Immediate start.
- Higher salary depending on experience.
The Benefits
- Staff discounts
- Free meals
- Career progression and development
- Ongoing trainings
- Tips plus super
- Dynamic environment + 1 WFH day per week
Job Type: Full-time
Salary: From $90,000.00 per year + tips+ Super
Job Types: Full-time, Permanent
Salary: $85,000.00 – $90,000.00 per year
